Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Ford

Vero Beach,FL

Summary

Proven in fostering nurturing environments and enhancing customer loyalty, I excel in critical thinking and active listening, as demonstrated at Fantastikids Academy. My background in child safety and customer relations, honed across roles, significantly boosts client satisfaction and operational efficiency.

Knowledgeable Care taker with solid background in child development and educational activities. Successfully created engaging learning experiences and maintained nurturing environment. Demonstrated ability to communicate effectively with both children and parents, fostering supportive community.

Childcare professional prepared to bring compassionate approach to early childhood education. Proven track record in developing age-appropriate curricula and promoting social and emotional growth. Highly collaborative team player known for adaptability and reliability. Skilled in classroom management and fostering positive interactions.

Overview

9
9
years of professional experience

Work History

Daycare Teacher

Fantastikids Academy
10.2020 - Current
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.

Customer Service Representative

Domino's Pizza
03.2018 - 10.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Customer Service Representative

Big Apple Pizza
02.2016 - 03.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Served quests and took orders for deliveries and pick-up orders efficiently

Education

Vero Beach High School
Vero Beach, FL

Skills

  • Time management
  • Active listening
  • Child safety
  • Critical thinking
  • Cleaning and sanitation
  • Lesson planning
  • Customer relations
  • Strong work ethic

Timeline

Daycare Teacher

Fantastikids Academy
10.2020 - Current

Customer Service Representative

Domino's Pizza
03.2018 - 10.2020

Customer Service Representative

Big Apple Pizza
02.2016 - 03.2018

Vero Beach High School
Kayla Ford