Kayla Ford

• Roomed patients and prepared them for physician examinations and procedures.
• Recorded and monitored vital signs, ensuring accurate and timely documentation.
• Assisted physicians during in-office procedures to support patient care.
• Utilized eClinicalWorks (EMR system) for charting, documentation, and patient records management.
• Scheduled and coordinated patient appointments to optimize clinic flow.
• Collected and analyzed urine drug screens (UDS) in compliance with clinic protocols.
• Managed patient check-in and check-out processes, ensuring a smooth visit experience.

Interviewed patients to obtain medical information and measure their vital signs, weight, and height. Cleaned and sterilized instruments and dispose of contaminated supplies. Recorded patients’ medical history, vital statistics, or information such as test results in medical records. Explained treatment procedures, medications, diets, or physicians’ instructions. Skilled in operating and maintain centrifuges for sample separation and analysis. Proficient in laboratory procedures, including specimen processing, sample preparation, and equipment maintenance. Experienced in administering injections and with precision and adherence to safety protocols.

• Specialized in assisting customers with appliance purchases, returns, and exchanges, ensuring excellent service and smooth transactions.
• Processed credit applications and explained financing options to customers.
• Supported order fulfillment by coordinating deliveries, pickups, and special orders.
• Assisted with inventory management, including restocking, tracking product levels, and maintaining accurate records.
• Provided product knowledge and recommendations to help customers choose the best solutions for their needs.