Kayla Garay
Roseville,CA
Summary
Dedicated and detail-oriented professional with experience in customer service, inventory management and food service. Proven ability to work in fast- paced environments while maintaining quality standards and ensuring customer satisfaction. Strong organizational skills, including time-management, with proven history of maintaining equipment.
Overview
11
11
years of professional experience
Work History
Food Delivery Driver
Uber Eats
Roseville, CA
09.2024 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Achieved 97% on-time delivery rate by navigating efficiently through various routes for timely food deliveries.
- Verified orders prior to completing deliveries to avoid customer complaints
Family Caregiver
Self Employed
Roseville, CA
01.2016 - Current
- Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
- Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with patients.
- Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
Administrative Assistant
First City Real Estate
Pacific Grove, CA
05.2022 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Shift Leader
Yogurtland
Salinas, CA
06.2014 - 01.2016
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
Everett Alvarez High School
Salinas, CA06.2013
Skills
- Organization
- Customer service
- Adaptability
- Inventory control
- Time management
Timeline
Food Delivery Driver
Uber Eats
09.2024 - Current
Administrative Assistant
First City Real Estate
05.2022 - 09.2023
Family Caregiver
Self Employed
01.2016 - Current
Shift Leader
Yogurtland
06.2014 - 01.2016
High School Diploma -
Everett Alvarez High School