Kayla Garris
Eatonville,WA
Summary
Empathic, effective, and motivated Medical Assistant with a Bachelors in Healthcare Leadership, who combines clinical experience with compassion to meet the challenges facing today's healthcare organizations. Looking to lead a medical team dedicated to upholding the highest standards of patient care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant Float-Lead
Multicare Health Systems
02.2021 - Current
- Current Mentorship with a Director of Mary Bridge
- Financial Training- LEM, Budgets, Variances
- Efficiently working in a multitude of specialties and family practice clinics.
- Safety Council Committee member
- Patient Safety Lead
- Mentoring MA-R residents, through Multicare's Residency program
- Front desk registration and scheduling
- Task delegation for back office staff members
- Competency check-offs for back office staff
Clinical Concierge-Lead
Multicare Indigo Urgent Care
01.2017 - 02.2021
- Opened 2 Indigo Urgent Care Clinics (Point Ruston & Orting)
- Trained new MA/LPN hires
- Staff competency checkoffs
- Self-initiated PAR levels for older Indigo clinic to help with ordering and budgets
- Initiated opening and closing policies for process improvement
- Trained staff to use autoclave for instrument sterilization
- Performed patient satisfaction calls
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills
- Interim supervisor during change management
Certified Medical Assistant-Lead
Multicare Orthopedics & Sports Medicine
02.2014 - 01.2017
- Provided quality patient care in a fast-paced Orthopedic office with 100+ patients scheduled daily
- Maintained provider's schedule to ensure efficient care
- Scheduled residents through East Pierce Family Medicine residency program
- Placed X-Ray orders
- Assisted in intra-articular injection and suturing
- Cast and splint application
- Trained new MA\LPN
- Trained Mid-Level providers to cast/splint
- Interviewed and reviewed resumes
Certified Medical Assistant - On Call
Providence Oncology and Hematology
07.2013 - 02.2014
- Provided quality empathetic patient care in a high-stress environment
- In charge of opening a Gynecologic Oncology office in partnership with Swedish Medical.
- Trained with Gynecologic Oncologists at Swedish Hospital
- Trained Medical assistants at Lacey clinic in Gynecological procedures.
- Initiated instrument sterilization procedures with Providence Hospital
Education
Bachelor of Science - Healthcare Leadership
Western Governors University
Salt Lake City, UT05.2022
Associate of Science - Biology
Pierce College
Puyallup, WA2019
Medical Assistant - Medical Assistant
Pima Medical Institute
Renton, WA2014
Certified Nursing Assistant - CNA
Pierce College
Puyallup, WA2009
Skills
- Team Leadership 7 years
- Change Management
- Conflict Resolution
- Supply Chain Management
- Staff Training and Development
- Project Planning
- Schedule Management
- Task Delegation
- Workday Training
- Kronos Training
- LEM Training
- Resume Review and Interviewed Applicants
- Safety Council Committee member
- Initiated process improvements
- Current mentorship with MB Director
Certification
Medical Assistant Certification: Active CN: 60404365
BLS Certification renewed December 2023
Timeline
Medical Assistant Float-Lead
Multicare Health Systems
02.2021 - Current
Clinical Concierge-Lead
Multicare Indigo Urgent Care
01.2017 - 02.2021
Certified Medical Assistant-Lead
Multicare Orthopedics & Sports Medicine
02.2014 - 01.2017
Certified Medical Assistant - On Call
Providence Oncology and Hematology
07.2013 - 02.2014
Bachelor of Science - Healthcare Leadership
Western Governors University
Associate of Science - Biology
Pierce College
Medical Assistant - Medical Assistant
Pima Medical Institute
Certified Nursing Assistant - CNA
Pierce College
Medical Assistant Certification: Active CN: 60404365
BLS Certification renewed December 2023
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