Kayla Garza
Laredo
Summary
Professional with experience in customer service and operational support, demonstrating strong communication and problem-solving skills. Responsibilities included addressing customer inquiries, managing cash transactions, and maintaining a welcoming environment. Experience in collaborating with team members to ensure efficient service delivery aligns with the requirements of a Data Entry Clerk role. Attention to detail and proficiency in Microsoft Excel contribute to effective data management and entry tasks.
Overview
4
4
years of professional experience
Work History
Cashier
Blue Beacon Truck Wash
Laredo
04.2021 - 03.2024
- Answered customers' questions and responded to concerns or comments about the services provided. Explained product information and directed customers towards what they are looking for.
- Counted the money in the cash drawer and reconciled it daily.
- Maintained a clean area for customers to feel welcome.
- Resolved customer complaints professionally in accordance with company policy.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Server
Logan's Roadhouse
Laredo
09.2020 - 04.2021
- Ensuring customer satisfaction, answering questions, and helping guests choose food and beverages.
- Communicating with the food preparation team, communicating special meal requests, and balancing dishes as I bring them to the table.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Ensured that each guest was served courteously, quickly, and efficiently.
Warehouse
U.S Cold Storage
Laredo
03.2020 - 08.2020
- Stocking merchandise, ensuring that it's safe and ready for shipment.
- Tracked inventory, optimized space, and kept costs down.
- Detected missing or damaged product.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed routine maintenance and repair.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Some College -
Texas A&M International University
Laredo, Tx03.2021
High School Diploma -
United High School
05.2020
Skills
- Communication
- Time Management
- Problem Solving
- Creativity
- Customer Service
- Computer Literacy
- Active Listening
- Critical Thinking
- Collaboration
- Work ethic and integrity
- Attention to detail
- Data screening
- Proofreading
- Keyboarding speed
- Microsoft Excel certified
Timeline
Cashier
Blue Beacon Truck Wash
04.2021 - 03.2024
Server
Logan's Roadhouse
09.2020 - 04.2021
Warehouse
U.S Cold Storage
03.2020 - 08.2020
Some College -
Texas A&M International University
High School Diploma -
United High School