Summary
Overview
Work History
Education
Skills
Software
Timeline
Hi, I’m

Kayla Gerthoffer

Human Resource
North Las Vegas,NV
Kayla Gerthoffer

Summary

High-energy, team-orientated people operations and workplace experience leader with a focus in employee engagement and wellness. Demonstrated history and success within program management, project management, and fostering workplace collaboration. Confident community leader and lifelong learner pursuing a continued career in talent acquisition, human resources and employee programming.

Overview

15
years of professional experience
8
years of post-secondary education

Work History

Doorstead
Las Vegas, NV

HR Associate
01.2022 - 06.2023

Job overview

  • Developed and implemented a comprehensive employee handbook, fostering clarity and consistency in company policies, procedures, and expectations while ensuring regulatory compliance.
  • Collaborated closely with the People Operations Manager to co-create and launch a robust performance management program, leveraging the Lattice platform for practical goal setting, continuous feedback, and performance tracking.
  • Implemented a strategic HR budget plan, resulting in over $200,000 in cost savings through streamlined processes, targeted expense management, and optimized resource allocation.
  • Spearheaded an impactful employee recognition program, boosting morale, engagement, and productivity while fostering a positive and inclusive work culture.
  • Orchestrated engaging company offsite retreats for 50+ individuals and curated virtual company-wide happy hours, contributing to a positive work environment, team cohesion, and employee motivation.
  • Supported the recruitment process by screening and coordinating interviews with prospective candidates, successfully hiring top talent aligned with the company's vision and culture.
  • Ensured company compliance with local, state, and federal laws, as well as established organizational standards.
  • Analyzed employee NPS score through quarterly pulse survey, identifying and providing recommendations for improvement to enhance retention and engagement.

Opendoor
Las Vegas, NV

Project Manager, Employee Programming & People Ops
01.2018 - 03.2020

Job overview


  • Cultivated company-wide programming to foster company culture for 1500+ employees focusing on wellness, diversity + inclusion, and employee engagement; events included Black History Month, Women’s Month, and weekly programming for mental health awareness
  • Served as a talent recruiter for the office experience team; administered interviews to staff workplace coordinators in 17 markets
  • Ideated and served as the project manager of the company's first corporate wellness initiative; adopted by all hubs and city markets, 21 offices total
  • Appointed by executive leadership including the Chief People Officer, National Culture &
  • Engagement Program Manager, and HR Project Manager to assist with reward and recognition programming; programs included Service Awards, End of Year Awards, and quarterly wellness challenges
  • Project managed annual benefits administration for Las Vegas office
  • Devised and deployed tracking tools and processes implemented across 17 markets to ensure consistent budget management and cost control
  • Trained and served as regional mentor for Workplace Coordinators across spoke markets, ensuring compliance with company protocol

WTS International
Las Vegas, NV

Programming and Operations Director
10.2016 - 05.2017

Job overview

  • Spearheaded the organizational development of the lifestyle department along with formulating marketing events and programming needs for a new 220-unit multi-family community
  • Cultivated, trained and led a team of 20+ employees; investing in their professional development and success with WTS International
  • Identified critical staffing needs; established and deployed an employee on-boarding strategy and internal employee experience handbook
  • Forecasted and efficiently managed an operational budget of $300,000+
  • Partnered with cross functional teams including property management, the developer and marketing team to assess marketing needs and develop strategic initiatives to drive brand awareness and customer engagement

Plus One Health Management
Las Vegas, NV

Operations Manager, Wellness Programming
01.2014 - 02.2016

Job overview


  • Launched the start-up of a corporate wellness facility that served 900+ employees at Capital One, while formalizing all operational and program needs; including hiring, onboarding, training, scheduling and monitoring performance of 2 full-time and 3 part-time staff
  • Collaborated with the National Wellness Manager to design and administer 20 wellness- based initiatives used to boost facility utilization and on-site wellness services
  • Established marketing strategies to accelerate membership, personal training and reduce client retention; resulting in a membership growth of 245 members within two months of opening
  • Decreased membership attrition by 25% by assessing members needs based on annual surveys, incorporating member loyalty programs, client relationship management and competitive analysis of local fitness facilities

MediFit Corporate Wellness
Las Vegas, NV

Program Manager, Health Fitness
12.2008 - 12.2013

Job overview

  • Promoted from Fitness Specialist to manage all operational and program needs for a corporate wellness facility serving over 1300 employees
  • Managed full-cycle recruiting for full-time and part-time support staff
  • Influenced the transformation and implementation of on-boarding and training processes for new hires; resulting in positive employee relations and employee retention
  • Refocused annual program strategies resulting in 60-75% completion of all wellness initiatives with a 20-25% increase in overall program participation.

Education

Slippery Rock University

Bachelor of Science from Kinesiology and Exercise Science
08.2000 - 05.2005

University of Nevada, Las Vegas

Certificate from Human Resource Management
03.2020 - Current

Skills

    HR policies

undefined

Software

Gusto

Workday

Zenefits

Slack

GSuite

Microsoft Office

Lever

Breezy

Slack

Airtable

Expensify

Clerky

Timeline

HR Associate

Doorstead
01.2022 - 06.2023

University of Nevada, Las Vegas

Certificate from Human Resource Management
03.2020 - Current

Project Manager, Employee Programming & People Ops

Opendoor
01.2018 - 03.2020

Programming and Operations Director

WTS International
10.2016 - 05.2017

Operations Manager, Wellness Programming

Plus One Health Management
01.2014 - 02.2016

Program Manager, Health Fitness

MediFit Corporate Wellness
12.2008 - 12.2013

Slippery Rock University

Bachelor of Science from Kinesiology and Exercise Science
08.2000 - 05.2005

Similar Profiles

CREATE PROFILE
Kayla GerthofferHuman Resource