Kayla Gettelman
Oconomowoc,WI
Summary
Results-oriented Senior Consultant and Project Manager with extensive experience at kW MCE, specializing in financial reporting and customer relationship management. Proven ability to lead high-impact projects that drive substantial sales growth at Current Electric, supported by strong communication skills and data-driven decision-making. Notable achievements include leveraging CRM software expertise while pursuing PMP certification to enhance project outcomes.
Overview
9
9
years of professional experience
Work History
Senior Consultant, Project Manager
kW MCE
Milwaukee, WI
01.2024 - Current
- Developed detailed studies on water management efficiency tailored to diverse geographic ADC and DEC infrastructures. Site include Lyon, NV; Olson, MN; Friesehan, TX.
- Participated in master planning for Charlotte, SC, including 12 buildings totaling 1.2 GW; Fort Worth, TX, 42 MW; and Vernon, CA, 2 buildings, 36 MW per building.
- Oversaw the development and execution of Greenfield projects across multiple locations in Phoenix, AZ, and Fort Worth, TX, including capacities of up to 50 MW.
- Collaborated on various TFO projects, with capacities spanning 12 to 36 MW.
- Teamed up with customers on enhancing VE for BoD projects.
- Created comprehensive project charters and SOW documents to outline MEP deliverables.
- Evaluated proposed solutions by analyzing costs and benefits.
- Built solid partnerships with both in-house and outside design teams as well as vendors and clients.
- Generated detailed project status reports, highlighting risks and issues.
- Tracked project milestones to ensure timely completion.
- Conducted comprehensive reviews of deliverables before release to maintain accuracy and quality assurance standards.
- Addressed customer needs swiftly and efficiently.
Sales Manager
Current Electric
07.2022 - 01.2024
- Developed and executed strategic sales plans for residential and commercial solar products
- Proactively identified and developed new business opportunities to increase customer base
- Developed and maintained strong relationships with customers to ensure customer satisfaction and loyalty
- Developed and maintained in-depth knowledge of solar products and industry trends
- Researched and analyzed the competitive landscape to identify new sales opportunities
- Developed pricing models to maximize profits and increase sales
- Developed and implemented training programs for sales representatives on product knowledge and customer service skills
- Analyzed sales data to identify opportunities for improvement and growth
- Achieved and surpassed annual sales goal expectations for the past three years
- Built long-term relationships with customers to ensure repeat business and foster loyalty.
- Created and presented monthly reports to management on sales performance.
- Implemented process changes to streamline sales department workflow.
Senior Sales Consultant
Current Electric
07.2021 - 07.2022
- Assisted customers with understanding the benefits of solar energy and the advantages of switching to solar power
- Developed and implemented sales strategies and tactics to achieve maximum sales growth
- Developed relationships with key decision makers and influencers in the solar industry
- Conducted solar energy presentations to businesses, schools, and organizations
- Developed and maintained comprehensive knowledge of local and state solar regulations
- Identified potential sales opportunities and provided customer service to ensure customer satisfaction.
Project Manager
Current Electric
07.2018 - 07.2022
- Developed project plans, schedules, budgets, and forecasts to ensure completion within deadlines and budget
- Coordinated with stakeholders including suppliers, vendors, and customers to ensure project success
- Developed internal policies and procedures for project management to ensure successful project completion
- Monitored project progress and identified potential issues, developing solutions to mitigate risks
- Assessed project performance and identified areas of improvement for future projects
- Negotiated contracts and managed relationships with vendors and suppliers to ensure project success.
- Identified risks associated with each project and developed strategies for mitigating those risks.
Patient Care Associate
Roger's Behavioral Hospital
09.2015 - 08.2017
- A proven track record of providing superior customer service
- Experienced in handling escalated customer inquiries in a professional manner
- Educated patients and families on health-related topics and preventive care measures
- Participated in quality improvement initiatives and patient safety protocols.
Education
General Studies -
University of Milwaukee
Milwaukee, WI01.2019
Associates in Psychology -
Fayetteville Community College
Fayetteville, NC05.2016
Skills
- Active PMP Certification Pursuit
- Financial Reporting Expertise
- Skilled in CRM Software Training
- Proficient in Microsoft Projects, Office and Power
- NextStar Training Implementation
- Productivity Improvement Leadership
- Effective Leadership in Customer Management
- Effective Communication Skills
- Customer Satisfaction Strategies
- Skilled in data-driven decision-making, networking, and partnership building
- Budget Management Expertise
- Sales Training Development
- Data-Driven Decision-Making
Personal Information
Title: Senior Consultant, Project Manager
References
References available upon request.
Timeline
Senior Consultant, Project Manager
kW MCE
01.2024 - Current
Sales Manager
Current Electric
07.2022 - 01.2024
Senior Sales Consultant
Current Electric
07.2021 - 07.2022
Project Manager
Current Electric
07.2018 - 07.2022
Patient Care Associate
Roger's Behavioral Hospital
09.2015 - 08.2017
General Studies -
University of Milwaukee
Associates in Psychology -
Fayetteville Community College
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