Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Gibbs

Wichita Falls,TX

Summary

Dynamic administrative professional with extensive experience at Rose Street Spectrum, excelling in medical billing and coding, insurance verification, and patient scheduling. Proven ability to enhance clinic operations and support client therapy goals through effective communication and team collaboration. Committed to delivering exceptional service and ensuring compliance in fast-paced environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Rose Street Spectrum
Wichita Falls, TX
03.2023 - Current
  • Support clinic operations at an ABA center for children with autism.
  • Verify insurance, bill primary and secondary claims (e.g., Tricare, Medicaid).
  • Coordinate closely with directors and billing team for payment plans and quality control.
  • Assist in onboarding new hires and supporting client therapy sessions as needed.
  • Help implement and track client goals, supporting therapists in session delivery.

Medical Records Specialist

Angels Care Home Health
Wichita Falls, TX
09.2021 - 09.2022
  • Managed patient records, incoming/outgoing faxes, and consent forms.
  • Communicated with physicians to ensure timely documentation and care coordination.

Office Manager

North Texas Foot Clinic
Wichita Falls, TX
04.2021 - 09.2021
  • Managed front desk duties and insurance authorizations.
  • Assisted the physician with in-room patient care and medical documentation.

Account Specialist / Medical Assistant

Clinics of North Texas
Wichita Falls, TX
02.2018 - 01.2021
  • Handled scheduling, prior authorizations, patient intake, and insurance verification.
  • Maintained patient records and provided clerical support to physicians and staff.

Claims Examiner

Blue Cross Blue Shield
Abilene, TX
06.2017 - 02.2018
  • Processed and researched medical claims for accuracy and policy compliance.

Sales Consultant

Kia of Abilene
Abilene, TX
02.2017 - 05.2017
  • Managed customer relations, product education, and vehicle sales.

Daycare Teacher

Wylie Baptist Church CDC
Abilene, TX
11.2016 - 02.2017
  • Cared for infants, supported developmental milestones, and communicated with parents.

Assistant General Manager

Fairfield Inn & Suites
Abilene, TX
08.2015 - 07.2016
  • Supervised hotel staff, resolved guest issues, and ensured quality control of operations.

Server / Trainer / Key Hourly

Logan's Roadhouse
Wichita Falls, TX
09.2011 - 01.2014
  • Trained new employees, managed shift duties, and provided excellent customer service.

Education

Medical Billing & Coding Certificate -

DeVry University
04-2024

High School Diploma -

Rider High School
Wichita Falls, TX
01.2009

Bachelor of Science - Psychology

Capella University

Skills

  • Medical Billing & Coding (ICD-10, CPT)
  • Insurance Verification & Claims Processing
  • EMR/EHR Systems (HIPAA-Compliant)
  • Patient Scheduling & Front Office Operations
  • Administrative Support & Staff Onboarding
  • Communication & Team Collaboration
  • Pediatric & Behavioral Health Support
  • Microsoft Office
  • Excel
  • Outlook
  • Data Entry & Record Management
  • Customer Service & Problem Solving

Certification

  • Medical Assistant Certification (Active)
  • Certified Coding Specialist (CCS)
  • Certified Professional Coder (CPC)
  • CPR/BLS Certified (2023-2026)
  • Valid Driver's License

Timeline

Administrative Assistant

Rose Street Spectrum
03.2023 - Current

Medical Records Specialist

Angels Care Home Health
09.2021 - 09.2022

Office Manager

North Texas Foot Clinic
04.2021 - 09.2021

Account Specialist / Medical Assistant

Clinics of North Texas
02.2018 - 01.2021

Claims Examiner

Blue Cross Blue Shield
06.2017 - 02.2018

Sales Consultant

Kia of Abilene
02.2017 - 05.2017

Daycare Teacher

Wylie Baptist Church CDC
11.2016 - 02.2017

Assistant General Manager

Fairfield Inn & Suites
08.2015 - 07.2016

Server / Trainer / Key Hourly

Logan's Roadhouse
09.2011 - 01.2014

Medical Billing & Coding Certificate -

DeVry University

High School Diploma -

Rider High School

Bachelor of Science - Psychology

Capella University
Kayla Gibbs