Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KAYLA GOLEMAN

Walker,LA

Summary

Dynamic professional with extensive experience at Woodlake Addiction Recovery Center, excelling in crisis intervention and patient monitoring. Proven ability to foster a therapeutic environment while ensuring regulatory compliance. Adept at collaborating with teams to enhance recovery outcomes and maintain high standards of documentation management. Committed to delivering exceptional care and support.

Overview

17
17
years of professional experience
1
1
Certification

Work History

TECH

STOA BEHAVIORAL HEALTH
Baton Rouge, LA
10.2024 - Current
  • Worked effectively in team environments to make the workplace more productive.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Monitored clients behavior and progress, reporting any concerns to clinical team.
  • Assist clients in daily activities, and provide emotional support to enhance their recovery experience.
  • Respond effectively to crises, implementing de-escalating techniques, and ensuring clients' safety.
  • Maintained a calm, supportive atmosphere during high stress situations.

TECH

Woodlake Addiction Recovery Center
Denham Springs, LA
06.2023 - 06.2024
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Answered phones, copied documents and updated schedule boards.
  • Maintained confidentiality of sensitive patient data in accordance with HIPAA regulations.
  • Provide direct support to patients in a residential treatment setting, fostering a safe and therapeutic environment.
  • Conduct individual and group activities designed to promote recovery, including mindfulness exercises, coping skills training, and educational workshops about substance use disorders.
  • Monitor patient behavior and progress, documenting observations, and reporting significant changes to the treatment team.
  • Assist in crisis intervention by employing de-escalation techniques to address and manage challenging behaviors effectively.
  • Engaged in crisis assessment and intervention, demonstrating strong problem-solving skills in high-pressure situations.
  • Maintained accurate patient records and documentation in compliance with healthcare regulations and facility policies.
  • Supported patients with mental health and substance use issues in a 24-hour inpatient setting, ensuring their safety and well-being. Assisted with daily living activities, including personal hygiene, and meal preparation.
  • Assisted with daily living activities, including personal hygiene and meal preparation.

Server

SUBWAY®Restaurants
Bunkie, LA
12.2010 - 03.2011
  • Stocked service areas with supplies during slow periods.
  • Addressed complaints to kitchen staff and served replacement items.
  • Delivered food orders promptly and courteously.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Cashier

Popeyes® Louisana Kitchen
WALKER, LA
02.2008 - 07.2010
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Counted and balanced cashier drawers.
  • Ensured compliance with all safety regulations within the store environment.
  • Collected payments and provided accurate change.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Maintained work area and kept cash drawer organized.

Education

High School Diploma -

DOYLE HIGH SCHOOL
LIVINGSTON, LA
05-2010

Skills

  • Crisis intervention
  • Patient monitoring
  • Behavioral assessment
  • Therapeutic activities
  • Documentation management
  • Regulatory compliance
  • Customer service
  • Food preparation
  • Menu knowledge
  • Cash handling
  • Point-of-sale operation
  • Team collaboration
  • Conflict resolution
  • Time management

Certification

  • Currently working on obtaining a CIT certification

Timeline

TECH

STOA BEHAVIORAL HEALTH
10.2024 - Current

TECH

Woodlake Addiction Recovery Center
06.2023 - 06.2024

Server

SUBWAY®Restaurants
12.2010 - 03.2011

Cashier

Popeyes® Louisana Kitchen
02.2008 - 07.2010

High School Diploma -

DOYLE HIGH SCHOOL

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KAYLA GOLEMAN