Kayla Gonzales
Gold Canyon,AZ
Summary
Dynamic and detail-oriented professional with experience at Dutch Bros, excelling in customer service and cash handling. A team player with strong time management skills, I consistently enhance customer satisfaction and operational efficiency. Proven ability to multitask and adapt in fast-paced environments, ensuring a welcoming atmosphere and repeat business.
Overview
3
3
years of professional experience
Work History
Barista
Dutch Bros
Mesa, AZ
01.2025 - Current
- Crafted high-quality beverages in accordance with established recipes and guidelines.
- Maintained cleanliness and organization of workstations to ensure efficient service.
- Assisted customers with menu selections, enhancing overall customer experience.
- Operated point-of-sale system accurately for transactions and inventory management.
- Collaborated with team members to meet peak demand during busy hours effectively.
- Created an inviting atmosphere to enhance customer satisfaction and encourage repeat business.
Team Member
Salad and Go
Mesa, AZ
08.2024 - 01.2025
- Assisted in daily operations to ensure efficient workflow and customer satisfaction.
- Collaborated with team members to fulfill customer orders promptly and accurately.
- Operated point-of-sale systems, processing transactions with precision and speed.
- Adapted quickly to changing priorities while maintaining high service quality.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Service Champion
Taco Bell
Mes
08.2023 - 04.2024
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Operated cash register efficiently, handling transactions and managing customer inquiries promptly.
- Collaborated with team members to maintain cleanliness and organization in the dining area.
- Ensured food item preparation met safety and quality standards while adhering to company guidelines.
Education
High School Diploma -
Learning Foundation And Performing Arts
Gilbert, AZ05.2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- POS systems
- Multitasking and organization
Timeline
Barista
Dutch Bros
01.2025 - Current
Team Member
Salad and Go
08.2024 - 01.2025
Service Champion
Taco Bell
08.2023 - 04.2024
High School Diploma -
Learning Foundation And Performing Arts