Kayla Gorzelsky
Johnstown,PA
Summary
Adept at compassionate communication and patient care, my tenure at Arbutus Park Retirement Community honed my skills in time management and wound care. I excelled in creating positive public relations and ensuring safety in deliveries at USPS, demonstrating a unique blend of interpersonal and practical skills.
Overview
9
9
years of professional experience
Work History
City Letter Carrier
USPS
Johnstown, PA
03.2021 - 10.2024
- Maintained professional and effective public relations with customers and community members.
- Researched customer inquiries related to delivery status of packages or letters.
- Ensured that all safety guidelines were followed during deliveries.
- Collaborated with other carriers in order to complete routes efficiently and effectively.
- Delivered mail to residents and business within assigned area.
- Loaded mail into delivery vehicle according to established procedures.
CNA
Arbutus Park Retirement Community
Johnstown , PA
04.2017 - 10.2020
- Answered signal lights, bells or intercom systems to determine resident needs.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
CNA
LaurelWood Care Center
Johnstown, PA
03.2016 - 04.2017
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Used mobility devices to transport patients.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Reported changes in patient conditions to registered nurse or physician.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Provided physical support to assist patients with bathing, dressing and toileting.
Education
Greater Johnstown High School
Johnstown, PA05-2012
Skills
- Patient care
- Compassionate communication
- Time management
- Wound care
- Patient transfers
- Feeding assistance
- HIPAA compliance
Timeline
City Letter Carrier
USPS
03.2021 - 10.2024
CNA
Arbutus Park Retirement Community
04.2017 - 10.2020
CNA
LaurelWood Care Center
03.2016 - 04.2017
Greater Johnstown High School
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