Fantasia Griffin
West Dundee
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 8 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
10
10
years of professional experience
Work History
Program Manager
Right At School
01.2022 - 05.2023
- Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum.
- Established and updated objectives and tools for overall program and each department to enhance operations.
Youth Development Specialist
Hephzibah Children's Association
08.2020 - 01.2022
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play and instruction.
Academic Advisor
Colorado Technical University Online
04.2018 - 08.2020
- Assessed student's abilities and recommended degree programs to highlight strengths.
- Regularly met with enrolled students to confirm success and identify problem areas.
General Manager
Taco Bell
01.2016 - 04.2018
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
Assistant Store Manager
McDonald's
03.2013 - 01.2016
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
Associate of Business Administration -
Colorado Technical University
Colorado Springs, CO06.2018
High School Diploma -
Elgin High School
Elgin, IL06.2014
Skills
- Program Leadership
- Policy and procedure improvements
- Hiring standards
- Sales expertise
- Staff Management
- Strategic planning
Timeline
Program Manager
Right At School
01.2022 - 05.2023
Youth Development Specialist
Hephzibah Children's Association
08.2020 - 01.2022
Academic Advisor
Colorado Technical University Online
04.2018 - 08.2020
General Manager
Taco Bell
01.2016 - 04.2018
Assistant Store Manager
McDonald's
03.2013 - 01.2016
Associate of Business Administration -
Colorado Technical University
High School Diploma -
Elgin High School
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