Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Gros

Thibodaux,LA

Summary

Efficient Medical Scribe with proven track record of highly productive and timely completion of tasks. Possess specialized skills in medical terminology, electronic health record (EHR) management, and patient documentation. Excels in listening, communication, and organizational abilities, ensuring clear and accurate medical records that support healthcare professionals in delivering optimal patient care.

Overview

4
4
years of professional experience

Work History

Virtual Medical Scribe

AQuity Solutions
Thibodaux, LA
05.2024 - Current
  • Performs data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
  • Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
  • Captures and transcribes medical record documentation with electronic medical record applications.

Patient Account Representative

Westerkamp Group
Houma, LA
01.2024 - 04.2024
  • Analyzed claims denials from third party payers and identified potential solutions for reimbursement.
  • Researched discrepancies in patient accounts to determine appropriate resolution.
  • Resolved any issues arising from incorrect or incomplete documentation relating to a particular claim.

Customer Service Representative

Lafourche Mortgage and Loan
Thibodaux, LA
04.2021 - 12.2023
  • Answers customer inquiries and provides accurate information regarding products and services.
  • Provides excellent customer service to resolve customer complaints in a timely manner.
  • Maintain detailed records of customer interactions, transactions, and comments for future reference.

Education

Certificate of Technical Studies - Medical Billing And Coding

L.E. Fletcher Technical Community College
Schriever, LA
12.2023

High School Diploma -

Assumption High School
Napoleonville, La
05.2015

Skills

  • Excellent Communication Skills
  • MS Office Proficient
  • Active Listening
  • Multitasking
  • Trained in EPIC and Altera
  • Medical Terminology
  • 80 WPM Typist
  • Detail Oriented
  • Problem-Solving
  • Attention to detail

Timeline

Virtual Medical Scribe

AQuity Solutions
05.2024 - Current

Patient Account Representative

Westerkamp Group
01.2024 - 04.2024

Customer Service Representative

Lafourche Mortgage and Loan
04.2021 - 12.2023

Certificate of Technical Studies - Medical Billing And Coding

L.E. Fletcher Technical Community College

High School Diploma -

Assumption High School

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