Tabitha Charles
Maryland,MD
Summary
Detailed-oriented laboratory assistant with some academic experience and research experience. Skilled handling live-patient samples and maintaining laboratory equipment. Strong communication skills and talented working positively with scientific teams.
Overview
6
6
years of professional experience
Work History
Virtual Medical Scribe
Nuance Communications
05.2022 - 10.2022
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar, and spelling.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Processed patient referrals and authorizations to enable smooth patient consultations.
- Utilized templates and macros to streamline transcription processes.
Medical Assistant/Medical Scribe
Skin Care Specialty Physicians
06.2021 - 02.2022
- Assists dermatologists with procedures and sending prescriptions
- Scribed while doctors conducted visits with patients.
Quantitative Tutor
Goucher College
08.2018 - 05.2021
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Developed student confidence through positive reinforcement strategies.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
Receptionist
Goucher College
08.2018 - 03.2020
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Resolved students problems and complaints.
Jewelry Associate
Macy's
06.2019 - 01.2020
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Completed store opening and closing procedures as per company guidelines.
- Developed extensive conflict resolution skills by diffusing tense situations with unhappy customers.
- Informed customers of upcoming promotions.
- Oversaw and processed payments made by credit and debit cards and cash and provided correct change if applicable.
- Provided dynamic service to customers through active engagement, direct eye contact and well-honed listening skills.
- Replenished merchandise from inventory during downtime when stock became low.
- Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
- Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
Papa John's Insider
Papa John's Pizza
10.2016 - 08.2018
- Coached new workers on store policies, pizza making, and dough preparation.
- Cleaned and sanitized work areas, utensils and equipment.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Handled customer complaints professionally to prevent negative reviews or loss of business.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Monitored and maintained clean working areas and cooking surfaces.
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Education
No Degree - Prerequisite
University of Maryland - Baltimore County
Baltimore, MD01.2023
Bachelor of Arts - Chemistry
Goucher College
Towson, MD05.2021
Master of Science - Forensic Medicine
University of Florida
Gainesville, FL05.2024
Skills
- Attention to Detail
- Clear Instruction and Communication
- Client Satisfaction
- Collaborative Relationships
- Computer Proficiency
- Coordinating Charts
- Data Abstraction
- Data Security
- Dictation and Transcription
- Documentation Skills
- EMR Systems
- ICD-10 (International Classification of Disease Systems)
- Knowledgeable about Dermatological Diseases
- Maintaining Strict Confidentiality
- Medical Information Collection
- Physiology Knowledge
- Monetary Transactions
- Problem-Solving Skills
- Quality Assessment of Coded Data
- Researching Skills
- Scheduling Appointments
- Social Perceptiveness
- Speech Recognition Software
- Trained in Shorthand
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Languages
French
Full Professional
Russian
Professional Working
Timeline
Virtual Medical Scribe
Nuance Communications
05.2022 - 10.2022
Medical Assistant/Medical Scribe
Skin Care Specialty Physicians
06.2021 - 02.2022
Jewelry Associate
Macy's
06.2019 - 01.2020
Quantitative Tutor
Goucher College
08.2018 - 05.2021
Receptionist
Goucher College
08.2018 - 03.2020
Papa John's Insider
Papa John's Pizza
10.2016 - 08.2018
No Degree - Prerequisite
University of Maryland - Baltimore County
Bachelor of Arts - Chemistry
Goucher College
Master of Science - Forensic Medicine
University of Florida
Similar Profiles
Deidre NoetzelDeidre Noetzel
Medical Scribe at Nuance CommunicationsMedical Scribe at Nuance Communications
Mary RosenbaumMary Rosenbaum
Quality Documentation Specialist at Nuance CommunicationsQuality Documentation Specialist at Nuance Communications
Morgan S. BeachMorgan S. Beach
Medical Transcriptionist at Nuance CommunicationsMedical Transcriptionist at Nuance Communications
ADEOLA OLAYIWOLAADEOLA OLAYIWOLA
Help Desk Analyst Consultant at Nuance CommunicationsHelp Desk Analyst Consultant at Nuance Communications
Markos A. WordofaMarkos A. Wordofa
Fabrication Welder & Supervisor at Abay Iron & metal WorksFabrication Welder & Supervisor at Abay Iron & metal Works