Kayla Harper

• Deliver high- quality customer experience by serving as the first point of contact for all visitors
• Streamlined communication between customers, sales, & service teams to improve efficiency
• Manage multi-line phone systems & schedule appointments with accuracy & professionalism
• Enhancing customer satisfaction by resolving inquiries and ensuring timely assistance

• Greet guests promptly & create a welcoming dining experience
• Manage waitlists and reservations using scheduling systems
• Maintain cleanliness & organization of the front-of house area
• Address guest inquiries & resole minor concerns effectively

• Coordination & Communication with servers and kitchen staff to ensure smooth service flow as well as efficiency