Kayla Hawes
West Winfield,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
School Bus Attendant
Mount markham central school
West Winfield, NY
10.2019 - Current
- Ensured the safety and well-being of students during bus transportation to and from school
- Maintained order and discipline on the bus, enforcing rules and regulations to create a safe environment for all passengers
- Maintained a calm and controlled environment on the bus to minimize distractions for the driver
Call Center Representative
Bassett Healthcare Network
Cooperstown, NY
02.2017 - 05.2018
- Call center representative.
- Answer phones, schedule appointments, cancel appointments, transfer them to billing office for billing questions.
- Transfer them to office if needed.
Housekeeping
Basset hospital in Cooperstown
Cooperstown, NY
02.2017 - 11.2017
- Provide friendly customer service for patients
- Clean and sanitize patient rooms
- Basset Medical Center
- Environmental Services
Cashier and Sales Associate
Kinney drugs
Richfield Springs, NY
09.2016 - 02.2017
- Provide excellent customer service
- Handling responsibility of money
- Maintaining the organization and stocking of shelves
- Answering phones
- Cashier/Customer Service Representative
Camp Counselor
West Winfield park and recreation summer program
West Winfield, NY
07.2014 - 08.2016
- Organized and maintained facilities
- Developed, organized and implemented children’s activities
- Ensured a friendly environment
- Enforced rules effectively and ethically
- West Winfield Park and Recreation Summer Program
Education
High school diploma - General studies
Mount Markham Senior High School
West Winfield, NY06.2016
Skills
- Customer service (2years plus)
- Experience with children
- Communications (1 year)
- Call center experience
- Experience working with students
- Microsoft Word
- Communication skills
- Microsoft PowerPoint
Certification
Driver's License
Accomplishments
- Recognized for being dependable and detail-oriented in a fast-paced environment
- Handled confidential information with complete discretion and professionalism.
- Successfully multitasked between phones, paperwork, and customer interactions without delays
- Assisted in daily operations, demonstrating strong organization and time management skills
Hobbies
Family-oriented activities, attending truck pulls, and outdoor activities.
Enjoy spending time with my kids.
References
Scott Goodspeed
Scott’s Lawncare
315-534-4233
Kellie Pope
Bus Attendant
Mount markham Central school
315-368-3102
Timeline
School Bus Attendant
Mount markham central school
10.2019 - Current
Call Center Representative
Bassett Healthcare Network
02.2017 - 05.2018
Housekeeping
Basset hospital in Cooperstown
02.2017 - 11.2017
Cashier and Sales Associate
Kinney drugs
09.2016 - 02.2017
Camp Counselor
West Winfield park and recreation summer program
07.2014 - 08.2016
High school diploma - General studies
Mount Markham Senior High School