Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Assessments
Personal Information
Languages
Timeline
Generic

Kayla Hawkins

Tampa

Summary

Focused Teaching professional with success and delivered unbiased perspective to solve disputes. Accomplished in collecting supporting information, drafting and reporting comprehensive documentation and leading agreements to resolve complex problems. Driven to strictly follow applicable laws and ethical procedures for all cases.

Overview

15
15
years of professional experience
1
1
Certification

Work History

AR Zone Facilitator

IDEA Public Schools
08.2022 - Current
  • IDEA Academy Accelerated Reader Zone Facilitators instruct all students in grades 1-5 with the specific goal to increase student achievement in reading
  • The AR Zone facilitators set ambitious goals for student reading achievement and invest students, families, and staff in reaching them
  • AR Zone Facilitators are tasked with creating a powerful and inviting learning environment, tracking student progress toward goals and conducting daily analysis data to intervene with struggling students
  • Our AR Zone Facilitators seek excellence as educators and an IDEA team members
  • Together, they are responsible for ensuring that every IDEA student masters the academic and social skills necessary to succeed in college, while also embodying IDEA's core values every day

Amazon Delivery Driver

amzon fulfillment
06.2021 - Current
  • Responsible for ensuring that items, goods, and/or merchandise are transported in a safe and timely manner
  • Assisting Amazon with the process of distributing products promptly to Amazon customers
  • An Amazon flex driver, in the process of executing his or her duties of ensuring that items are distributed and delivered to Amazon customers on time, is expected and required to carry out a wide range of important duties in his or her day-to-day activities
  • One of the core tasks of an Amazon flex driver is to load items and/or packages from Amazon's warehouse or production environment and ensure that they are delivered to clients or businesses in a safe and timely manner

Substitute Teacher

IDEA Public Schools
10.2021 - 08.2022
  • In the absence of the classroom teacher, the substitute teacher provides instruction, encourages student progress, and manages the learning environment
  • The substitute teacher position is responsible for always ensuring student safety by supervising scholars with strong classroom management

Assistant General Manager

Taco Bell
03.2020 - 02.2021
  • Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards
  • Ensuring Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
  • Assisting Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate action
  • Assisting Restaurant General Manager in recruiting, interviewing, and hiring team members
  • Conducting performance appraisals, taking disciplinary action, motivating and training
  • Ensuring company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
  • Ensuring food quality and 100% customer satisfaction
  • Ensuring complete and timely execution of corporate & local marketing plans
  • Has authority to hire and fire (or participate in those decisions)
  • Championing recognition and motivation efforts

Sales Representative

One Touch Direct/ Verizon
02.2019 - 03.2020
  • Meeting or exceeding sales goals
  • Negotiating all contracts with prospective clients
  • Helping determine pricing schedules for quotes, promotions, and negotiations
  • Preparing weekly and monthly reports
  • Giving sales presentations to a range of prospective clients

Detailer

Frito-Lay
08.2018 - 08.2019
  • Routed to different stores to rotate and stock product, customer service

Store Associate

ALDI
07.2016 - 10.2018
  • Customer service, inventory, stocking, communication skills and working with other team members

General Manager

Taco Bell
11.2015 - 11.2016

Cook

Bahama Breeze
11.2012 - 01.2015

Cashier/Customer Service

Jersey Mike's Subs
01.2012 - 08.2012

Produce Manager

Wal-Mart
09.2010 - 08.2012

Shift Leader

Taco Bell
04.2010 - 12.2011

Cook

Hooters
12.2009 - 12.2011
  • Customer service, managing team, inventory, truck orders, assisting general manager duties, maintaining cleanliness and safety

Education

Bachelor's - Organizational Management

St. Petersburg College
Saint Petersburg, FL
12.2020

Certificate - Project Management

St Petersburg College
Saint Petersburg, FL
03.2020

Associates - Business Administration

Hillsborough Community College
Tampa, FL
05.2015

High school or equivalent - Business Management

T.R. Robinson High School
Tampa, FL
02.2007

Skills

  • Microsoft Office
  • Retail
  • Sales
  • Inventory
  • Cash Handling
  • Customer Service
  • Excel
  • Leadership Experience
  • Store Management Experience
  • Microsoft Word
  • Hospitality Experience
  • Microsoft Outlook
  • Business Management
  • Team Management
  • Project Management
  • Classroom Management
  • Guest Relations Experience
  • Restaurant Management
  • Leadership
  • Management
  • Restaurant experience
  • Kitchen experience
  • Profit & Loss
  • Pricing
  • Budgeting
  • Mentoring
  • Cooking
  • Guest relations
  • Shift management
  • Driving
  • Conflict management
  • Guest services
  • Store management
  • Communication skills
  • Moving
  • Supervising experience
  • Hospitality
  • Teaching
  • Classroom experience

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • Food Manager Certification
  • Food Handler
  • Driver's License
  • Substitute Teaching Certification
  • Food Handler Certification

Additional Information

Coached Academy Basketball 2023-2024, Coached College Prep Basketball 2022-2024, Co-Teacher of the year Award 2023-2024, Teacher Appreciation Award 2023-2024

Assessments

  • Supervisory skills: Motivating & assessing employees, Completed, 12/20
  • Work motivation, Proficient, 06/20
  • High school classroom management, Proficient, 02/20

Personal Information

Authorized To Work: US for any employer

Languages

English
Native or Bilingual

Timeline

AR Zone Facilitator

IDEA Public Schools
08.2022 - Current

Substitute Teacher

IDEA Public Schools
10.2021 - 08.2022

Amazon Delivery Driver

amzon fulfillment
06.2021 - Current

Assistant General Manager

Taco Bell
03.2020 - 02.2021

Sales Representative

One Touch Direct/ Verizon
02.2019 - 03.2020

Detailer

Frito-Lay
08.2018 - 08.2019

Store Associate

ALDI
07.2016 - 10.2018

General Manager

Taco Bell
11.2015 - 11.2016

Cook

Bahama Breeze
11.2012 - 01.2015

Cashier/Customer Service

Jersey Mike's Subs
01.2012 - 08.2012

Produce Manager

Wal-Mart
09.2010 - 08.2012

Shift Leader

Taco Bell
04.2010 - 12.2011

Cook

Hooters
12.2009 - 12.2011

Certificate - Project Management

St Petersburg College

Associates - Business Administration

Hillsborough Community College

High school or equivalent - Business Management

T.R. Robinson High School
  • Food Manager Certification
  • Food Handler
  • Driver's License
  • Substitute Teaching Certification
  • Food Handler Certification

Bachelor's - Organizational Management

St. Petersburg College
Kayla Hawkins