Kayla Hedrington
Suburban K9
Indianapolis,Indiana
1
Certification
8
years of professional experience
Caring Dog Handler with 8 years of experience working with dogs. I have extensive experience in canine training and behavior modification with a strong focus using reinforcement techniques. I've created individual training programs to help clients manage pet behavior with a strong knowledge of diverse dog breeds and temperaments. I'm a dependable candidate successful at managing multiple priorities with a positive attitude.
Work History
Dog Trainer
1 Year 4 Months- Trained dogs in obedience, leash manners, and impulse control using varied reinforcement techniques.
- Assessed behavior and socialization issues and adjusted training plans to match individual dog needs.
- Demonstrated handling techniques to owners for improved consistency at home.
- Monitored dog behavior for stress signals and maintained safe training environments.
- Corrected unwanted behaviors with calm, structured redirection and clear boundaries.
- Observed dogs in various settings to determine behavioral concerns and problems.
Team Leader
10 Months- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Communicated professionally with pet owners via phone, email, and text.
- Gave animals proper attention to promote secure environment while in facility's care.
Customer Service Representative
3 Years 8 Months- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and communicated issues to supervisor.
- Utilized social media to highlight products and services.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animal behavior and completed evaluations to ensure safety, prevent injuries, and keep a positive environment.
- Followed pet care instructions for dietary needs and medication regimens.
Education
High School Diploma
Skills
Dog Behavior and Handling
Human and Animal Safety
Attention to Detail
Pack Management
Obedience Training
Teamwork and Collaboration
Client Support
Problem Identification
Task Coordination and Prioritization
Reliability
Certification
- Certified Canine Good Citizen Trainer - American Kennel Club - 2025- Current
Timeline
Dog Trainer
Suburban K9
05.2025 - 09.2026Read More
Team Leader
Indy Hound
07.2022 - 05.2023Read More
Customer Service Representative
Puppy Playground
10.2018 - 06.2022Read More
Concord Community High School
High School Diploma
Read More