Sherman Murray
Ontario,OR
Summary
Experienced professional with a background in dog training, behavior assessment, and client coaching. Strong in positive reinforcement, hands-on animal handling, and creating training plans for reactivity, fear, and distraction issues. Brings proven leadership, clear communication, and consistent follow-through.
Overview
18
18
years of professional experience
Work History
Dog Trainer
Brownlee Pointing Griffons
Ontario, OR
04.2016 - 2026
- Assessed behavior patterns and adjusted training plans to address reactivity, fear, and distraction issues.
- Trained dogs in basic obedience, leash manners, and recall using positive reinforcement techniques.
- Reinforced commands during structured sessions to improve consistency and follow-through.
- Instructed clients on handling techniques, home practice, and reinforcement strategies for continued progress.
- Monitored dog health, stress levels, and safety during training activities and group interactions.
- Socialized dogs through controlled exposure to improve confidence, focus, and manners around distractions.
- Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Observed dogs in various settings to determine behavioral concerns and problems.
General Sales Manager
Ontario Auto Ranch
Ontario, OR
06.2016 - 10.2023
- Directed sales team performance, aligning daily activities with dealership revenue goals.
- Coached managers and sales consultants on closing techniques, customer handling, and deal profitability.
- Analyzed CRM data to forecast pipeline, track opportunities, and improve follow-up discipline.
- Oversaw inventory mix, pricing strategy, and merchandising to support turn and gross objectives.
- Partnered with finance department to streamline desking, lender submissions, and deal structure accuracy.
- Implemented process improvements for lead response, appointment setting, and showroom traffic conversion.
- Reviewed sales reports and market conditions to adjust targets, staffing, and promotional focus.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Upheld company policies and implemented standards fairly.
Sales Manager
Hanigan Chrvrolet
Payette, ID
05.2005 - 06.2016
- Directed sales floor operations, ensuring consistent adherence to dealership processes and customer service standards.
- Coached sales staff on product knowledge, negotiation techniques, and closing strategies.
- Reviewed sales performance reports to identify trends and adjust selling strategies.
- Monitored CRM activity to track leads, follow-ups, and opportunity progression.
- Collaborated with finance and inventory teams to align vehicle availability with customer demand.
- Resolved customer concerns professionally to support satisfaction and repeat business.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
Education
Bachelor of Science - Business Management
Montana State University
Bozeman, MTAssociate of Science - Applied Psychology
Montana State University
Bozeman, MTSkills
- Reinforcement training
- Behavior modification
- Training techniques
- Behavior assessment
- Behavior analysis
- Dog health assessment
- Animal handling techniques
- Dog breed knowledge
- Creative problem solving
Timeline
General Sales Manager
Ontario Auto Ranch
06.2016 - 10.2023
Dog Trainer
Brownlee Pointing Griffons
04.2016 - 2026
Sales Manager
Hanigan Chrvrolet
05.2005 - 06.2016
Bachelor of Science - Business Management
Montana State University
Associate of Science - Applied Psychology
Montana State University