Mckenna Costa
Non-Hispanic,California
Summary
Dynamic professional with a proven track record in behavior modification and positive reinforcement methods, honed through experiences at Little Creek Rehab and beyond. Skilled in analytical thinking and problem-solving, adept at improving training outcomes by 30%. Excels in team collaboration and adaptability, ensuring high-quality animal care and customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Dog Trainer
Little Creek Rehab
01.2021 - Current
- Employed positive reinforcement with animals using "clicker-training" method, voice rewards and food rewards.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Watched dogs for triggers, signs of aggression and pack behaviors to formulate possible solutions.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Observed animals closely to understand individual needs and behaviors.
- Advised owners about planned animal purchases or adoptions and potential behavioral needs.
- Created innovative ways to teach animals new behaviors and tricks.
- Used skills to assist with rescuing and rehabilitating different animals.
- Tracked metrics such as overall health, behaviors, and diet to isolate and address concerns.
- Monitored animal health, attention and behavior during training sessions.
- Trained animals to respond to specific cues from both owners and handlers.
Kennel Technician
Thunder Sky Kennel
01.2023 - 04.2024
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Assisted with development of animal behavior modification plans.
Secretary's Assistant
Encore Tire
03.2019 - 04.2023
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Cook
Philly's Best
04.2020 - 03.2023
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Communicated closely with servers to fully understand special orders for customers.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Retail Associate
Hesperia Feed Bin
11.2022 - 02.2023
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained clean sales floor and straightened and faced merchandise.
Education
Associate of Science - Vet Tec
Sjvc
Ontario05.2022
Associate of Science - Vet Tec
Carrington College California - Sacramento
Sacramento, CA03.2021
Skills
- Marketing
- Seminars and workshops
- Group training sessions
- Behavior Modification
- Positive Reinforcement
- Prong collar training
- Private training sessions
- Balanced training
- Negative reinforcement
- Professional Demeanor
- Analytical Skills
- Task Prioritization
- Adaptability and Flexibility
- Reliability
- Self Motivation
- Teamwork and Collaboration
- Goal Setting
- Team Collaboration
- Clicker training
- Time Management
- Written Communication
- Adaptability
- Problem-solving aptitude
- Positive Reinforcement Methods
- Time management abilities
- Attention to Detail
- Analytical Thinking
- Decision-Making
- Problem-solving abilities
- Multitasking Abilities
Timeline
Kennel Technician
Thunder Sky Kennel
01.2023 - 04.2024
Retail Associate
Hesperia Feed Bin
11.2022 - 02.2023
Dog Trainer
Little Creek Rehab
01.2021 - Current
Cook
Philly's Best
04.2020 - 03.2023
Secretary's Assistant
Encore Tire
03.2019 - 04.2023
Associate of Science - Vet Tec
Sjvc
Associate of Science - Vet Tec
Carrington College California - Sacramento
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