Nichole Moody

• Conducted up to 2-3 group training sessions a day, fostering positive behavior and socialization.
• Educated clients on proper pet care and training methods for long-term success.
• Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
• Observed dogs in various settings to determine behavioral concerns and problems.

• Provided exceptional customer service both face-to-face interactions with clients as well as phone inquiries.
• Educated pet owners on post-operative care and general wellness practices.
• Collaborated with the veterinary team, contributing to a positive work environment and seamless coordination of patient care.
• Maintained detailed patient records, allowing for efficient communication between team members and streamlined care processes.

• Provided compassionate nursing care to patients, promoting their overall well-being and comfort during treatment.
• Maintained detailed patient records, allowing for efficient communication between team members and streamlined care processes.
• Handled emergency situations with a calm demeanor, providing critical support to veterinarians during life-saving interventions.
• Collaborated with the veterinary team, contributing to a positive work environment and seamless coordination of patient care.
• Triaged incoming patients to determine treatment needs and urgency of care.

Handled emergency situations with a calm demeanor, providing critical support to veterinarians during life-saving interventions.

• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Maintained detailed patient records, allowing for efficient communication between team members and streamlined care processes.

• Conducted nursing appointments, ensuring patient comfort and safety, and enhancing client trust.
• Managed detailed patient records, enhancing treatment accuracy and follow-up.
• Interacted with clients regarding animal health, questions and concerns, education on treatment protocol, and general procedures.
• Maintained detailed records of animal health care and diagnostic treatments.

Communicated with clients to educate them on pet care, improving client satisfaction and compliance.

• Collected patient history and restrained animals during exams, streamlining appointment efficiency.
• Mentored junior technicians, enhancing team skills and improving patient outcomes.