Kayla Helfrich
Canton,GA
Summary
Skilled Licensed Esthetician with three years of experience in client coordination and solution-driven sales. Expertise in retail sales, front-desk operations, client relations, and appointment scheduling. Currently pursuing a Bachelor of Science in Public Relations.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Sales Associate
Anthropologie
Alpharetta, GA
04.2026 - Current
- Delivered personalized customer servicee by identifying clients' needs and recommending suitable products.
- Built strong client relationships through attentive communication and product knowledge.
- Build strong client relationships through attentive communication, product knowledge, and a welcoming shopping experience.
- Maintained organized, visually appealing displays and supported daily store operations.
Front Desk Receptionist
M3 Yoga
Athens, GA
09.2024 - 05.2025
- Greeted and assisted clients with inquiries, enhancing customer experience and satisfaction.
- Managed appointment scheduling using yoga studio management software to optimize class attendance.
- Processed payments and membership renewals accurately, contributing to streamlined operations.
- Maintained cleanliness and organization of front desk area, ensuring welcoming environment for clients.
Sales Lead Keyholder
Nina + Leigh
Alpharetta, GA
07.2023 - 08.2024
- Provided exceptional customer servicee, resolving inquiries and enhancing shopping experiences.
- Executed visual merchandising strategies to enhance product presentation and drive sales.
- Assisted in training new staff on sales techniques and customer servicee standards.
- Created social media posts and tracked engagement for marketing initiatives
- Managed inventory levels, ensuring optimal stock availability for customers.
Education
Bachelor of Science - Public Relations
Kennesaw
Kennesaw, GA05-2027
Licensed Esthetician - Esthetics
Paul Mitchell The School
Roswell, GA07-2023
Skills
- POS management
- Upselling
- Customer service
- Time management
- Problem-solving
- Customer engagement
- Interpersonal communication
- Outgoing personality
Certification
- Licensed Esthetician - 2023
- Certified DermaPlane Pro, - 2023
Timeline
Sales Associate
Anthropologie
04.2026 - Current
Front Desk Receptionist
M3 Yoga
09.2024 - 05.2025
Sales Lead Keyholder
Nina + Leigh
07.2023 - 08.2024
Bachelor of Science - Public Relations
Kennesaw
Licensed Esthetician - Esthetics
Paul Mitchell The School