Kayla Hensley
Blissfield,MI
Summary
Dynamic finance professional with extensive experience at Adrian & Blissfield Railroad, excelling in vendor invoice processing and payment scheduling. Proven ability to enhance operational efficiency through initiative-taking and effective collaboration. Recognized for resolving discrepancies and optimizing workflows, ensuring timely financial obligations are met while delivering exceptional customer service.
Overview
18
18
years of professional experience
Work History
Accounts Payable Assistant
Adrian & Blissfield Railroad
Okemos, Michigan
07.2022 - 07.2025
- Processed vendor invoices accurately for timely payments, ensuring financial obligations met.
- Maintained organized records of accounts payable transactions for efficient retrieval.
- Assisted in resolving payment discrepancies through direct communication with vendors.
- Collaborated with team members to optimize invoice processing workflows.
- Coordinated with departments to gather necessary information for payments.
Purchasing and Asset Manager
Adrian & Blissfield Railroad
Okemos, Michigan
08.2021 - 07.2025
- Managed asset acquisition and disposal processes for railroad operations to enhance efficiency.
- Developed inventory management systems for rolling stock assets, ensuring accurate tracking.
- Collaborated with cross-functional teams to optimize asset utilization and improve performance.
- Coordinated maintenance and repair efforts with external vendors for critical equipment.
- Assisted in budget preparation for capital expenditures and operational costs related to assets.
- Collaborated with other departments such as accounting and legal to ensure timely completion of transactions related to assets.
Passenger Service Manager
Adrian & Blissfield Railroad
Blissfield, Michigan
07.2017 - 08.2021
- Supervised daily operations of passenger services and staff protocols.
- Coordinated scheduling and logistics for passenger train services.
- Trained new employees on customer service and safety procedures.
- Managed passenger inquiries and resolved service-related issues.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Passenger Service Agent
Adrian & Blissfield Railroad
Blissfield, MI
09.2007 - 07.2017
- Provided exceptional customer service to passengers during check-in and boarding processes.
- Maintained a clean and organized work environment in compliance with safety standards.
- Assisted customers with reservations, cancellations, and rebooking as needed.
- Demonstrated strong problem solving skills when dealing with difficult situations involving customers or personnel.
Education
High School Diploma -
Blissfield High School
Blissfield, MI06-2008
Skills
- Payment scheduling
- Initiative-taking
- Finance
- General accounting
- Vendor invoice processing
- Accounting ledger maintenance
- Purchase order management
- Payment processing
References
References available upon request.
Timeline
Accounts Payable Assistant
Adrian & Blissfield Railroad
07.2022 - 07.2025
Purchasing and Asset Manager
Adrian & Blissfield Railroad
08.2021 - 07.2025
Passenger Service Manager
Adrian & Blissfield Railroad
07.2017 - 08.2021
Passenger Service Agent
Adrian & Blissfield Railroad
09.2007 - 07.2017
High School Diploma -
Blissfield High School
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