Kayla Hickman

San Diego,CA

Summary

Adept Culinary Specialist with a proven track record at the US Navy, showcasing exceptional problem resolution and customer satisfaction skills. Expert in infection control proficiency and leadership, I excel in high-pressure environments, ensuring meticulous attention to detail and fostering strong customer relationships. Achieved a significant increase in repeat business through dedicated service and expertise.

Overview

years of professional experience

Work History

Culinary Specialist

US Navy

San Diego, CA

06.2016 - 05.2024

Resolved customer complaints in a professional manner.
Provided accurate information about products and services to customers.
Developed strong customer relationships to encourage repeat business.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

St. Petersburg College

Clearwater, FL

10-2015

Concorde Career College