Kayla Howard
Chillicothe,OH
Summary
Compassionate Patient Support Assistant known for maintaining high productivity levels and efficiently completing tasks. Possess specialized skills in patient care coordination, medical terminology comprehension, and health records management. Excel in communication, empathy, and problem-solving to enhance patient experiences and support healthcare teams effectively.
Overview
11
11
years of professional experience
Work History
Patient Support Assistant
Ohio Health Medical Center
Circleville, Ohio
10.2015 - Current
- Assisted patients with daily activities and personal care needs.
- Coordinated communication between medical staff and patients effectively.
- Maintained accurate patient records in electronic health systems.
- Supported nursing staff with routine clinical tasks and procedures.
- Monitored patient comfort levels and reported changes to the team.
- Collaborated with interdisciplinary teams to enhance patient care services.
- Recorded patient conditions and vital signs before and after medical operations.
- Provided emotional support for both patients and their families during difficult times.
- Assisted nurses in changing dressings and wound care management for post-operative recovery room patients.
- Maintained a clean and safe environment for all residents in the facility.
- Fostered positive relationships between staff members and residents through communication and understanding.
- Applied general knowledge, front-desk administration skills and clinical skills to patients in hospital, improving response to issues.
- Addressed emergency medical situations, security issues, and fire alarms to protect patients and staff.
Education
ECOT
Columbus, OHSkills
- Patient care techniques
- Electronic health records
- Vital signs monitoring
- Medical recordkeeping
- Patient advocacy
- Emotional support provision
- Environmental safety
- Attention to detail
- Time management
- Multitasking Abilities
- Team building
- Conflict resolution
- Interpersonal communication
- Customer service
- Computer literacy
- Detail-oriented
- Relationship building
Timeline
Patient Support Assistant
Ohio Health Medical Center
10.2015 - Current
ECOT