Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Kayla Hubbard

Administrative Assistant
Jacksonville,FL

Summary

Dynamic Administrative Assistant with a proven track record at Evergreen Health, excelling in office management and customer service. Skilled in data entry and adept at fostering professional relationships, I streamlined processes to enhance efficiency and improve client satisfaction. Committed to maintaining confidentiality while supporting executive teams and optimizing workflows.

Overview

9
9
years of professional experience

Work History

Office Administrative Assistant

Evergreen Health
03.2022 - 05.2025
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Administrative Assistant

Virtual Admin Co.
02.2019 - 02.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
  • Improved document processing speed by introducing automated templates for routine correspondence.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.

Customer Service Administrative Assistant

Homeworks Solutions
08.2016 - 01.2019
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Implemented new CRM system to track client interactions, improving response times and client satisfaction.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.

Education

Diploma

A Philip Randolph
Jacksonville, FL
06.2010

Skills

Office administration

Timeline

Office Administrative Assistant

Evergreen Health
03.2022 - 05.2025

Administrative Assistant

Virtual Admin Co.
02.2019 - 02.2022

Customer Service Administrative Assistant

Homeworks Solutions
08.2016 - 01.2019

Diploma

A Philip Randolph

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Kayla Hubbard Administrative Assistant