Kayla Hughes
Sacramento,CA
Summary
Dedicated and results-driven professional with a proven track record in dental sales. I bring a unique blend of clinical expertise and cultivate lasting client relationships. Adept at leveraging in-depth knowledge of products, industry trends, and competitive landscapes to drive revenue growth. Skilled in consultative sales, product demonstrations, training, and providing tailored solutions to meet the unique needs of dental professionals. Exceptional communication and interpersonal abilities, coupled with a strong commitment to customer satisfaction. Eager to contribute dynamic sales expertise to a forward-thinking team dedicated to delivering top-tier products and services.
Overview
16
16
years of professional experience
Work History
Implementation Specialist
Dental Monitoring
01.2021 - Current
- Established trusting partnerships with orthodontic practices
- Onboard, supports, and influence customers, consulting underperforming accounts, and fostering full customer adoption utilizing a consultative sales approach
- Identifying issues and finding solutions within practices utilizing DentalMonitoring and the implementation of a digital practice workflow
- Coordinating and conducting quarterly business reviews with customers to promote full adoption
- Assist to organize and coordinate client events and communication to promote and strengthen company
- Working collaboratively with team to build and execute strategic account plans to exceed sales targets, company KPIs, and growth objectives
Lead Ortho RDA & Treatment coordinator
Tim Mickiewicz DDS
01.2018 - 01.2021
- Leadership position managing orthodontic arm of practice
- Helped to continually train, develop, and support team and culture
- Oversight of all digital treatment planning & ClinCheck approvals
- Treatment coordinating, case presentation, and financial coordinating
- Oversight of all order and supply management, created efficient systems to reduce overhead and maintain yearly budget
- Helped practice to provide patients with high quality care by performing a variety of office, laboratory, and patient care duties
- Established protocol procedures to structure office and create standard of care within the practice
- Performed all clinical chair side duties of Registered Dental Assistant
Lead RDA
Ryan Wilgus DDS
01.2009 - 01.2018
- Leadership position overseeing 3 full time dental assistants
- Helped to continually train, develop, and support the team and culture
- Responsible for ordering and supply management
- Helped practice to provide patients with highest quality care by performing a variety of office, laboratory, and patient care duties
- Fully proficient In but not limited to Dentrix, Dexis, and iTero technology
- Assisted dentist in handling patients, instruments, x-rays, and supplies during treatment
Education
Registered Dental Assistant- Active
Sacramento City College
Sacramento, CA08-2009
Skills
- Product knowledge
- Interpersonal communication
- Problem solving
- Strategic thinking
- Active listening
- Relationship management
- Networking
Accomplishments
- Presidents Club winner 2024
- Achieved 100% territory growth 2023
- Largest territory growth 2021
- Spearhead DM study club, now a global project
- Collaborated on standardized implementation process and quarterly business review
Timeline
Implementation Specialist
Dental Monitoring
01.2021 - Current
Lead Ortho RDA & Treatment coordinator
Tim Mickiewicz DDS
01.2018 - 01.2021
Lead RDA
Ryan Wilgus DDS
01.2009 - 01.2018
Registered Dental Assistant- Active
Sacramento City College