Experienced in customer relationship management, excelling at ensuring high levels of customer satisfaction and retention. Utilizing persuasive communication techniques, effectively driving and fostering customer loyalty. Consistently maintaining a positive attitude throughout years of experience working with children, creating a nurturing environment for their growth and development.
Spring 2023, Fall 2023, Spring 2024, Fall 2024
Member of a nationally recognized honor society for students in the criminal justice sciences.
Initiated, organized, and led a pioneering change initiative withing CUNY by educating, engaging, and inspiring the John Jay College community to offer a second chance at life to those in need of bone marrow, stem cell, blood and organ donations.