Kayla Inman
New York City,NY
Summary
NYC Native, passionate, energetic, and always looking for a challenge. Loves to meet new people, come up with new ideas and lead teams to new horizons of success.
Overview
5
5
years of professional experience
Work History
Shift Lead
Sweetgreen
Brooklyn, NY
05.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Barista
OTG
New York, United States
11.2022 - 04.2024
- Manages concessions inside Laguardia Airport Terminal C
- Training and development of new baristas
- Showed excellent customer service skills by serving at least 200 customers per day
- Memorized and created over 50 hand-crafted beverages to a strict set of standards
- Responsible for inventory and stock management
- Contact: Lenese Goody +1 (347) 438-9947
Package Handler
FedEx Ground
New Jersey, United States
04.2021 - 07.2022
- Demonstrated exceptional efficiency in handling, sorting, and loading over 3000 packages per hour
- Maintained a keen attention to detail to ensure accurate tracking and delivery of packages
- Trained and development of both loaders and unloaders
- Operated material handling equipment safely and efficiently, contributing to a reduction in processing time
- Contact: Charles Ingram +1 (929) 625-6011
Tour Guide
Radio City Musical Hall
New York City, NY
08.2020 - 06.2021
- Demonstrated knowledge of relevant history, culture, and attractions specific to Radio City Music Hall
- Demonstrated excellent communication and dynamic storytelling skills
- Handled diverse groups of up to 25 clients while moving through delicate spaces
Education
Bachelor of Arts - Psychology Major
St. John’s University
06.2019
Skills
- Bartending
- Organizing
- Stage Managing
- Word Excel Powerpoint
Accomplishments
- GLAAD Campus Ambassador (09/2015 - 06/2019)
Affiliations
- GLAAD (09/2015 - 06/2019)
- GLAAD Campus Ambassador
Timeline
Shift Lead
Sweetgreen
05.2024 - Current
Barista
OTG
11.2022 - 04.2024
Package Handler
FedEx Ground
04.2021 - 07.2022
Tour Guide
Radio City Musical Hall
08.2020 - 06.2021
Bachelor of Arts - Psychology Major
St. John’s University