Kayla Jeffers
Summary
Dynamic professional with a rich background in early childhood education and customer service. Excelled in creating nurturing environments and implementing innovative learning strategies, showcasing exceptional communication and multitasking abilities. Proven track record in enhancing service delivery and team performance, with a commitment to continuous improvement and child development.
Overview
9
9
years of professional experience
Work History
Preschool Teacher
Sitka CDC
11.2022 - Current
- Addressed behavioral and learning issues with parents and daycare management.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Applied play-based strategies to provide diverse approaches to learning.
Preschool Assistant Teacher
Excel Learning Center & Child Care
11.2020 - 02.2022
- Prepared for lessons by gathering educational materials and setting up equipment.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Encouraged children to interact with each other and participate in group activities.
- Supervised children during in-classroom activities and on playground.
Private Nanny
Odyssey Flynt
01.2020 - 11.2020
- Assisted children with homework assignments and special projects across different subjects.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
Baker
Insomnia Cookies
01.2016 - 03.2020
- Complied with health and safety codes to protect staff and customers.
- Resolved customer concerns with positive approach and constructive strategies.
- Managed customer service operations, including taking orders and resolving complaints.
- Created appealing displays to showcase products in bakery.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Operated and maintained bakery equipment, including ovens and mixers.
- Operated cash registers and processed payments accurately.
- Trained and supervised new employees on bakery operations and procedures.
Service Coordinator
Parkway Volvo
07.2019 - 01.2020
- Manage and coordinate all aspects of service operations, including scheduling, dispatching, and customer service
- Ensure timely and efficient delivery of services to customers
- Monitor service requests and assign technicians to appropriate jobs
- Communicate with customers to schedule appointments and provide updates on service status
- Maintain accurate records of service requests, work orders, and customer interactions
- Collaborate with other departments to ensure smooth service delivery
- Identify opportunities for process improvement and implement changes as needed
Salon Manager
GDN Nail Bar
11.2018 - 07.2019
- Handled employee scheduling and coverage needs during business hours.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Maintained general appointment calendar and set shift schedules.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
Private Nanny
Kat Silvernail
04.2017 - 08.2018
- Prepared healthy, age-appropriate snacks and meals.
- Organized different types of activities to enhance physical and intellectual development.
- Taught children everyday skills and language.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored children's play activities to verify safety.
- Assisted with light housekeeping duties as well as running errands.
Store Manager
Priscilla McCall's
01.2016 - 04.2017
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assisted with hiring, training and mentoring new staff members.
Education
Associate of Arts - Elementary Education
Cape Fear Community College
Wilmington, NCHigh School Diploma -
Eugene Ashley High School
Wilmington, NCSkills
- Flexible and Adaptable
- Self-Motivated
- Clerical Support
- Child development
- Early Childhood Education
- Excellent Communication
- First Aid/CPR
- Multitasking Abilities
Timeline
Preschool Teacher
Sitka CDC
11.2022 - Current
Preschool Assistant Teacher
Excel Learning Center & Child Care
11.2020 - 02.2022
Private Nanny
Odyssey Flynt
01.2020 - 11.2020
Service Coordinator
Parkway Volvo
07.2019 - 01.2020
Salon Manager
GDN Nail Bar
11.2018 - 07.2019
Private Nanny
Kat Silvernail
04.2017 - 08.2018
Baker
Insomnia Cookies
01.2016 - 03.2020
Store Manager
Priscilla McCall's
01.2016 - 04.2017
Associate of Arts - Elementary Education
Cape Fear Community College
High School Diploma -
Eugene Ashley High School
Similar Profiles
Mariah ArthurMariah Arthur
Accountant at City and Borough of SitkaAccountant at City and Borough of Sitka
Daryl MorrisonDaryl Morrison
Janitor at Civeo Sitka LodgeJanitor at Civeo Sitka Lodge
Kirsty MacphersonKirsty Macpherson
Tree Planter at Sitka Silviculture Ltd.Tree Planter at Sitka Silviculture Ltd.