Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Kayla Jennings

Glendale,AZ

Summary

Organized and detail-oriented insurance professional dedicated to improving efficiency, productivity, and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems. Well versed in the insurance industry with over 10 years of experience. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Commercial Associate Underwriter

RT Specialty
04.2023 - Current
  • Worked closely with commercial underwriter, and assisted writing new business
  • Developed and deepened client relationships to cement profitable partnerships
  • Reviewed changes in exposure, calculated rates, re-marketed risks, and presented renewal proposals to agents
  • Serviced and endorsed existing policies


Personal Insurance Underwriter

Burns & Wilcox
01.2022 - 04.2023
  • Worked with agents to negotiate coverage, product, price and service
  • Analyzed exposures to present cost effective solutions to minimize financial exposure to the carrier and customer
  • Supported review and acceptance or denial of new and/or renewal business
  • Developed and maintained relationships with new and existing producers and markets

Complex Claims Adjuster

The Hartford Insurance Group
10.2017 - 12.2021
  • Handled various claims types, including; bodily injury, uninsured motorist property damage, toys & RV's, stated value, structural damage, business interruption/loss of use, limits issues, special investigations, and total losses
  • Exceeded targeted performance goals & compliance regulations
  • Trained other claims staff member on proper claim handling and evaluation of claims
  • Carried and managed a consistently heavy workload though exemplary organizational time management


Skills

  • Knowledge of the specialty insurance marketplace, including market appetites and guidelines
  • Issue Resolution and call control
  • Personal, casualty, and property loss
  • Valuation knowledge
  • Insurance policy coverage knowledge
  • Familiar with state statutes

Certification

  • Arizona Producers License

Timeline

Commercial Associate Underwriter

RT Specialty
04.2023 - Current

Personal Insurance Underwriter

Burns & Wilcox
01.2022 - 04.2023

Complex Claims Adjuster

The Hartford Insurance Group
10.2017 - 12.2021
  • Arizona Producers License
Kayla Jennings