Kayla Johns
Beeville
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Certified Phlebotomy Technician
Coastal Bend College/ Christus Spohn
Beeville
10.2025 - Current
- Collected blood samples from patients while adhering to rigorous safety and hygiene protocols.
- Capillary collection (finger/heel sticks)
- Blood culture collections.
- Safety and compliance (OSHA,HIPAA, PPE usage, sharps disposal.)
- Venipuncture (syringe, butterfly, vacutainer.)
- Arterial collection assistance.
- Specimen handling (centrifugation, sample preparation, chain of custody protocols, specimen labeling/transport.)
- Systems- Electronic Health Records (EHR) Laboratory information systems (LIS) Microsoft office suite
Receptionist
McMacs dba Tio Tire
Beeville
05.2020 - Current
- Greeted and assisted customers, creating a welcoming atmosphere in the reception area.
- Scheduled appointments and maintained the calendar.
- Monitored office supplies inventory, coordinating reorders to maintain adequate stock levels.
- Managed incoming calls, directing inquires to appropriate staff efficiently.
- Handled cash and credit card payments with accuracy.
- Provided information about services and policies to customers, enhancing their understanding of offerings.
Assistant Manager
My J Bug Boutique
Beeville
01.2019 - 09.2023
- Managed inventory levels and product displays to optimize merchandising and customer experience.
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Monitored sales performance to identify potential areas for improvement.
- Analyzed customer feedback to identify trends, driving adjustments in service delivery for improved satisfaction.
Education
Phlebotomy -
Coastal Bend College
Beeville, TX 10.2025 - 11.2025
Pettus High School
Pettus, TXSkills
- Blood collection techniques
- Patient interaction
- Safety compliance
- Electronic health records
- Customer service
- Inventory management
- Communication skills
- Specimen handling
- Skin puncture techniques
- Accurate labeling
Certification
- National Healthcare Association (NHA)
- Basic Life Support (BLS/CPR)
Accomplishments
- 48 clinical hours of hands on experience
Timeline
Certified Phlebotomy Technician
Coastal Bend College/ Christus Spohn
10.2025 - Current
Phlebotomy -
Coastal Bend College
10.2025 - 11.2025
Receptionist
McMacs dba Tio Tire
05.2020 - Current
Assistant Manager
My J Bug Boutique
01.2019 - 09.2023
Pettus High School