Kayla Justice
Fort Bragg
Summary
Dynamic professional with extensive experience at Walmart, excelling in customer service and team leadership. Proven ability to enhance user experience through effective communication and problem-solving. Skilled in front-end development and inventory management, consistently achieving sales targets while fostering a positive team environment. Adaptable and eager to learn, committed to delivering exceptional results.
Overview
6
6
years of professional experience
Work History
Merchandise Stocker
Ross Dress for Less
Fayetteville NC
08.2024 - 01.2025
- Organized merchandise displays to enhance product visibility and customer engagement.
- Stocked shelves efficiently, ensuring accurate inventory levels throughout store operations.
- Assisted in unloading shipments, maintaining safety protocols during heavy lifting tasks.
- Monitored stock levels, promptly reporting discrepancies to management for resolution.
Front End Team Lead
Walmart
North East, MD
08.2019 - 01.2021
- Led front-end development team in designing responsive web applications using HTML, CSS, and JavaScript.
- Collaborated with cross-functional teams to enhance user experience and drive customer engagement.
- Mentored junior developers, fostering skill development and promoting best practices in coding standards.
- Implemented agile methodologies to streamline development processes and improve project delivery timelines.
Sales Associate
Walmart
North East, MD
08.2019 - 01.2021
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to ensure optimal product visibility.
- Operated point-of-sale systems accurately for efficient transaction processing.
- Collaborated with team members to achieve sales targets and improve store performance.
- Participated in training sessions to stay updated on new products and promotions.
Customer Service Cashier
Walmart
North East, MD
08.2019 - 01.2021
- Processed customer transactions efficiently using point-of-sale systems
- Accurately handled cash and credit card payments, ensuring transaction integrity
- Assisted customers with product inquiries, providing knowledgeable support
- Maintained clean and organized checkout area to enhance customer experience
- Met customer service goals and exceeded customer expectations.
- Processed customer orders and accurately handled payment transactions.
Cook Supervisor
Wendys Restaurant
North East, MD
05.2019 - 08.2019
- Supervised daily kitchen operations to ensure compliance with food safety standards.
- Trained staff on cooking techniques and proper equipment usage for efficiency.
- Coordinated food preparation schedules to optimize workflow during peak hours.
- Monitored inventory levels and ordered supplies to minimize shortages and waste.
Skills
Loading and unloading
Warehouse navigation
Product labeling
Stock rotation
Shelving installation
Barcode scanning
Positive attitude
Willing to learn
Friendly and personable
Customer service
Customer assistance
Clear communication
Verbal and written communication
Money handling
Flexible schedule
Paperwork completion
Front-end maintenance
Teamwork
Quick learner
Problem-solving
Multitasking
Active listening
Decision-making
Critical thinking
Excellent communication
Timeline
Merchandise Stocker
Ross Dress for Less
08.2024 - 01.2025
Front End Team Lead
Walmart
08.2019 - 01.2021
Sales Associate
Walmart
08.2019 - 01.2021
Customer Service Cashier
Walmart
08.2019 - 01.2021
Cook Supervisor
Wendys Restaurant
05.2019 - 08.2019