Kayla Kangas
Bourne,MA
Summary
Driven to learn quickly, advance computer proficiency. Dependable and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Mezza Luna Restaurant
2022.11 - Current
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Backed up servers by checking on tables and retrieving items for guests.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Education
Bachelor of Science - Accounting Forensic Accounting & Fraud Examination
Southern New Hampshire University
Hooksett, NH09.2025
Certificate - Corporate Finance
New York University
New York, NY09.2024
High School Diploma -
Bourne High School
Bourne, MA08.2020
Skills
- Outstanding communication skills
- Research and analysis
- Computer Skills
- Fast Learner
- Teamwork and Collaboration
- Strategic planning and analysis
- Initiative
- Critical Thinking
- Organizational Skills
- Strong Work Ethic
Timeline
Restaurant Hostess
Mezza Luna Restaurant
2022.11 - Current
Bachelor of Science - Accounting Forensic Accounting & Fraud Examination
Southern New Hampshire University
Certificate - Corporate Finance
New York University
High School Diploma -
Bourne High School
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