Kayla Kelley
South Webster,OH
Summary
Detailed and resourceful in completing tasks. Represents company with confidence and professionalism. Ability to multi-task in a challenging environment. Easy to train and willing to learn.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Call Center Representative
GC Services
Huntington, WV
02.2022 - Current
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Engaged in learning and development opportunities to promote continued performance improvement.
- Answered average of [Number] calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
- Assisted [Number] customers by answering questions, responding to inquiries and handling telephone requests.
Safety Assistant
Collier Safety Services
Wheelersburg, OH
06.2021 - 10.2021
- Recognized, documented and advised on removal of hazards.
- Provided assistance in managing health and safety programs aligned with industry standards.
- Inspected worksites, practices and gear for compliance with established safety standards.
- Provide advice of measures to minimize hazards or unhealthy situation
Senior Bartender
Woody's Sport Bar And Grill
Portsmouth, OH
02.2014 - 03.2019
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Closed out cash register and prepared cashier report at close of business.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Completed regular bar inventories and daily requisition sheets and increased sales and profits.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Education
High School Diploma -
Greenup County High School
Greenup, KY05.2008
Skills
- Verbal and Written Communication
- Upbeat and Positive Personality
- Upselling Products and Services
- Efficient and Detail-Oriented
- Creative Problem Solving
- Multitasking and Prioritization
- Document and Records Management
- Team-Oriented and Cooperative
Certification
. Osha 510 1926 Safety and Construction
.Accomplished Safety Technician manages job operations with vigilance and honesty to keep companies operating within OSHA standards and employees safe. Proven skills in enhancing and realigning processes with safety and productivity goals.
Timeline
Call Center Representative
GC Services
02.2022 - Current
Safety Assistant
Collier Safety Services
06.2021 - 10.2021
Senior Bartender
Woody's Sport Bar And Grill
02.2014 - 03.2019
High School Diploma -
Greenup County High School