Kayla Kenny
Flagstaff,US
Summary
An enthusiastic college student eager to contribute to team success through hard work, attention to detail and excellent organizational skills. While trying to balance a healthy college-study, social-life, and work-life. Clear understanding of critical-thinking, problem-solving, and time-management. Dedicated to arrive early, stay late, and work during holidays until tasks are completed. Motivated to learn, grow and excel within company standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Deli Clerk
Safeway
2023.08 - 2024.02
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
Food Champion
Taco Bell
2022.11 - 2023.05
- Made meals from scratch using authentic, well-known recipes that drew customers back to the restaurant repeatedly
- Solved communication issues, improved time efficiency, and provided excellent customer service
- Observed food preparation, production, and plating for quality health standards
- Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business
- Had an excellent attendance record and was always on time for work.
Restaurant Server
Navajo Nation Hospitality Enterprise
2021.06 - 2022.08
- Was frequently complimented by customers for going above and beyond my normal responsibilities
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
- Struck up a friendly conversation with guests in order to establish rapport and encourage repeat business
- Replenished food and other supplies, including paper products and canned goods to keep the pantry well-stocked during busy periods
- Resolved guest and employee complaints to ensure complete customer satisfaction and workforce effectiveness
- Disinfected the kitchen area, which included the floors, work tables, tools, and equipment.
Preschool Teaching Assistant
Tuba City Unified District Office
2018.01 - 2020.05
- Worked with three teachers to ensure that fifteen students (ages 3-5) received appropriate care and education
- Aided children's social and emotional development by encouraging empathy and positive self-perception
- Kept classrooms clean, neat, and properly sanitized for the sake of student health and classroom efficiency
- Interacted with children one-on-one and in small groups to enhance and support learning activities/goals
- Supervised student activities such as nap-time, outdoor/indoor play, and meal-time
- Created lesson materials, visuals, and digital presentations to supplement lesson plans
- Organized and gathered classroom materials to assist teachers in planning daily activities and instruction.
Office Assistant Intern
Tuba City Unified District Office
2016.08 - 2020.05
- Organized student files/records so that any team member with access could easily update and retrieve them
- Kept the reception area clean and tidy to give visitors a positive first impression
- Put together information packets for students, staff members, and parents
- Organized administrative document and wrote memos for staff members
- Kept office supplies organized and well-stocked, for staff members.
Education
Bachelor of Science - Biology
Northern Arizona University
Flagstaff, AZ05.2025
Associate of Applied Science - Biology
Coconino Community College
Flagstaff, AZ05.2023
High School Diploma -
Tuba City High School
Tuba City, AZ05.2020
Skills
- Proficient with POS systems
- Organization: Sorting, labeling, and filing
- Strong verbal and written communication
- Skilled with Microsoft Word, PowerPoint, and Excel spreadsheet
- Work Ethic and Integrity
- Critical thinking and problem-solving
- Proficient in Policies and Procedures
- Reports and documents
Certification
First Aid/CPR/AED
Languages
Navajo
Native or Bilingual
Timeline
Deli Clerk
Safeway
2023.08 - 2024.02
Food Champion
Taco Bell
2022.11 - 2023.05
Restaurant Server
Navajo Nation Hospitality Enterprise
2021.06 - 2022.08
Preschool Teaching Assistant
Tuba City Unified District Office
2018.01 - 2020.05
Office Assistant Intern
Tuba City Unified District Office
2016.08 - 2020.05
Bachelor of Science - Biology
Northern Arizona University
Associate of Applied Science - Biology
Coconino Community College
High School Diploma -
Tuba City High School