Kayla Kersey
Houston,TX
Summary
Results-driven professional with a strong background in luxury fashion sales, operations, and logistics. Proven track record of advancing from sales to leadership in fast-paced startups, optimizing efficiency, inventory, and team performance.
Overview
9
9
years of professional experience
Work History
Logistics Supervisor
Global Geophysical Services
Kingdom of Bahrain & Houston, Tx
05.2025 - Current
- Facilitate the implementation of a modernized inventory management system between Houston and the Kingdom of Bahrain using NetSuite.
- Streamline logistics operations to enhance tracking processes for on-site project crews.
- Conduct regular cost analysis for imported and exported goods to reduce shipping expenses through vendor partnerships.
- Ensure logistics operations comply with applicable laws, regulations, and safety standards by adhering to IAGC, ISO, IOGP guidelines, and other industry standards.
Warehouse Manager and Customer Service
Hunter Bell
Houston , TX
03.2023 - 06.2025
- Implemented a modernized inventory management system, along with developing comprehensive Standard Operating Procedures (SOPs).
- Established efficient operational workflows to support and streamline the processing of 6,000 to 7,000 monthly shipments.
- Assisted with the integration of a 3PL partnership for large wholesale accounts such as Anthropologie, Saks Fifth Avenue, and Shopbop.
- Utilized personal skills for client interface and daily customer service, receiving excellent customer feedback.
Store Manager
Teressa Foglia
Houston, TX
05.2022 - 03.2023
- Daily store operations, sales, and inventory.
- Secured new brand partnerships by leveraging after-hours networking events to enhance brand visibility and awareness.
- Contributed to online sales through daily, creative social media marketing.
- Managed a portfolio of wholesale accounts, consistently exceeding client expectations, while expanding the account base through strategic and creative outreach initiatives.
Assistant Store Manager- Operations
CB2
Houston, TX
05.2021 - 02.2022
- Managed a mid-sized warehouse team responsible for inventory, shipping, and receiving.
- Managed the customer service department, resolving all customer escalations, while leading the training and development of customer service associates.
- Trained 20 sales associates in product specification, sales incentives, and general sales techniques during my weekly sales floor management contribution.
- Analyzed and presented back-of-house weekly goals and KPIs to the corporate management team.
Sales Manager & Store Manager
Ann Taylor
Houston , TX
01.2018 - 05.2021
- Managed sales, store operations, and team.
- Applied performance and KPI data to evaluate and improve operations, and present to regional management.
- Maintained product levels and inventory controls for merchandise.
- Organized the warehouse, and effectively managed stock and merchandising rotations.
- Recruited, hired, trained, and scheduled staff.
Sales Manager & Store Manager
New York & Company
Houston, TX
03.2016 - 10.2017
- Applied performance data to evaluate and improve the sales approach, to improve the effectiveness of the team.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Education
High School Diploma -
Deer Park High School
Deer Park, TX05-2015
Skills
- Flexible and adaptable
- Software proficient
- Client interfacing and relations
- Analytical and critical thinking
- Team building
Accomplishments
- Earned an early raise at Hunter Bell by reducing order cancellations from 10 per day to 2–3 per week within 3 months of hiring date through improved inventory accuracy, regular cycle counts, and targeted system training.
- Consistently achieved or surpassed the daily sales target of $2,000 in 90% of shifts, with a personal best of $10,000 in sales in a single day. At Teressa Foglia
- Contributed to exceeding all quarterly sales and credit goals, which led CB2 to a profitable $3 million store in less than six months.
Affiliations
- Certified in Personal Training and Nutrition; provided pro bono health and wellness support to family and friends in need during personal time.
- Held various secondary roles across education, sales, and hospitality to expand professional experience, including teaching in daycare settings, farmers market sales, waitressing, hostessing, and other customer-focused service positions.
Timeline
Logistics Supervisor
Global Geophysical Services
05.2025 - Current
Warehouse Manager and Customer Service
Hunter Bell
03.2023 - 06.2025
Store Manager
Teressa Foglia
05.2022 - 03.2023
Assistant Store Manager- Operations
CB2
05.2021 - 02.2022
Sales Manager & Store Manager
Ann Taylor
01.2018 - 05.2021
Sales Manager & Store Manager
New York & Company
03.2016 - 10.2017
High School Diploma -
Deer Park High School
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