Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Lackey

Braselton,GA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

3
3
years of professional experience

Work History

Store Associate

Staples
03.2023 - Current
  • Captured customers phone numbers/email addresses helping establish a loyal customer base.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Increased sales and customer satisfaction through personalized servicing.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.

Sales Associate

OfficeMax
08.2021 - 08.2022
  • Seek out and engage customers in a friendly, professional manner
  • Assisting & providing knowledgeable advice about all OfficeMax products
  • Helping customers with their copy and print orders
  • Stocking shelves with products & checking out customers
  • Answering an average of 20 calls per day by addressing customer concerns, questions & providing information on new or existing products.

Education

Painting

Savannah College of Art And Design
Atlanta, GA

High School Diploma -

South Gwinnett High School
Snellville, GA
05.2020

Skills

  • Microsoft Word
  • Critical thinking and creative problem solving skills
  • Strategic sales knowledge
  • Leadership skills
  • Quick learner
  • Effective oral and written communication skills
  • Teamwork and collaboration skills
  • Professionalism and strong work ethic
  • Punctuality
  • Multitasking
  • Customer Service
  • Attention to Detail Focus
  • Team Collaboration

Timeline

Store Associate

Staples
03.2023 - Current

Sales Associate

OfficeMax
08.2021 - 08.2022

Painting

Savannah College of Art And Design

High School Diploma -

South Gwinnett High School

Similar Profiles

CREATE PROFILE
Kayla Lackey