Charnell Clark
Newport News,VA
Summary
Organized administrative professional experienced in record maintenance, documentation processing, and customer support in fast-paced settings. Currently pursuing a Medical Billing & Coding Certificate with expertise in medical terminology, HIPAA, and coding systems. Skilled in Microsoft Office, data entry, and electronic records management. Aiming to leverage strong analytical and problem-solving skills as a Medical Claims Processor to ensure precise and efficient claims processing.
Overview
3
3
years of professional experience
Work History
Store Associate
FedEx Office
Newport News, VA
10.2025 - Current
- Coordinated multiple customer orders to ensure timely fulfillment and customer satisfaction.
- Processed transactions while protecting confidential customer information.
- Maintained accurate customer records and order documentation to support efficient service delivery.
- Communicated professionally with customers through phone, email, and in-person interactions to enhance customer experience.
- Input customer data into systems accurately accurately into company systems.
- Utilized various software applications for record management to manage customer records and documentation.
- Conducted inspections to ensure print and shipping accuracy before completing print and shipping orders.
Cashier / Donation Processor
Habitat for Humanity ReStore
Newport News, VA
09.2024 - 10.2025
- Processed transactions with precision using point-of-sale systems, ensuring customer satisfaction.
- Maintained accurate and organized financial and inventory records to support operational efficiency.
- Organized financial records to enhance clarity and efficiency.
- Entered data accurately, ensuring reliable documentation for financial reporting.
Cashier
The Home Depot
Newport News, VA
02.2024 - 09.2024
- Delivered excellent customer service in fast-paced environment to enhance customer experience.
- Processed high-volume transactions accurately to ensure customer satisfaction.
- Maintained detailed records while managing multiple responsibilities to support operational efficiency.
Sales Associate
Five Below
Newport News, VA
11.2023 - 06.2024
- Coordinated shipment processing and inventory replenishment to minimize stockouts.
- Organized inventory to maintain stock accuracy and streamline restocking efforts.
- Processed incoming merchandise to ensure timely availability for sales floor.
Retail Associate
Kohl's
Newport News, VA
09.2023 - 01.2024
- Assisted customers to achieve high satisfaction while supporting daily operational goals.
- Organized merchandise to enhance product visibility and maintained inventory accuracy.
- Completed assigned tasks with attention to detail to ensure operational effectiveness.
Education
Medical Billing & Coding Certificate -
Virginia Peninsula Community College
Hampton, VA 04.2026 - 07.2026
Skills
- Retail Software
- Sales Reporting
- Stock Management
- Data Entry
- Cash Register
- Retail Analytics
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft Teams
- Attention to Detail
- Time Management
- Multitasking
- Organization
- Problem Solving
- Written and Verbal Communication
- Cash Register
Personal Information
Title: Medical Claims Processor
Overall Rating
9.8/10
Timeline
Medical Billing & Coding Certificate -
Virginia Peninsula Community College
04.2026 - 07.2026
Store Associate
FedEx Office
10.2025 - Current
Cashier / Donation Processor
Habitat for Humanity ReStore
09.2024 - 10.2025
Cashier
The Home Depot
02.2024 - 09.2024
Sales Associate
Five Below
11.2023 - 06.2024
Retail Associate
Kohl's
09.2023 - 01.2024