Kayla Lakins
Rutledge,TN
Summary
Dedicated Certified Nursing Assistant with proven expertise in patient-focused care and effective communication, at Jefferson Park at Dandridge. Demonstrated ability to enhance patient satisfaction through exceptional care plan implementation and empathy. Skilled in electronic charting and vital signs monitoring, contributing to improved patient outcomes. A reliable team player committed to advancing patient health and well-being. .Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Jefferson Park at Dandridge
01.2024 - Current
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Supported needs of residents under long-term care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Documented patient information and care activities in electronic health record.
- Facilitated personal hygiene management, feeding and ambulation.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Upheld infection control and prevention policies across different patient-facing areas.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Assistant Manager
Pizza Plus Inc
10.2017 - 01.2024
- Mentored team members to enhance professional development and accountability in workplace.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma -
Grainger County Adult High School
Rutledge, TN01.2020
Skills
- Indirect Patient Care
- Care plan implementation
- Patient-focused care
- Patient Lifting
- Mobility Assistance
- Electronic Charting
- Condition Monitoring
- Supporting personal needs
- Vital signs monitoring
- Dressing assistance
- Ambulation Assistance
- Reliable team player
Certification
- CNA - Certified Nurse Assistant
Timeline
Certified Nursing Assistant
Jefferson Park at Dandridge
01.2024 - Current
Assistant Manager
Pizza Plus Inc
10.2017 - 01.2024
High School Diploma -
Grainger County Adult High School
- CNA - Certified Nurse Assistant
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