Summary
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Kayla Lang

Avon,CT

Summary

Personable Hostess recognized for high productivity levels and efficient task completion. Skilled in customer service, reservation management, and conflict resolution. Excel in communication, teamwork, and adaptability, ensuring smooth operation of dining experiences.

Work History

Hostess

Oakland Pizza Company
South Windsor, CT
09.2024 - Current
  • Greet guests warmly upon arrival, seating them promptly.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Resolved any customer complaints or issues quickly and professionally.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Maintained a clean and organized dining area.

Ice Cream Server

Fish Family Farm
Bolton, CT
06.2024 - Current
  • Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
  • Prepared orders for customers by scooping ice cream into dishes or cones.
  • Restocked supplies of napkins, straws, spoons and other items as needed.
  • Provided excellent customer service by responding promptly to customer inquiries and requests.
  • Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
  • Assisted with inventory control procedures such as counting stock items and ordering new supplies when necessary.
  • Performed opening duties such as setting up dining areas and preparing condiments.
  • Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.

Education

Bachelor of Science - Biology

Connecticut State Community College
Manchester, CT
05-2026

High School Diploma -

Manchester High Schol\ol
Manchester, CT
06-2024

Skills

  • Flexible and adaptable
  • Teamwork and collaboration
  • Time management
  • Dining customer service
  • Customer service
  • Task prioritization
  • Social perceptiveness
  • Problem-solving
  • Safe food handling
  • Server support

Accomplishments

  • Graduated with honors
  • Science National honors society

Affiliations

  • Skiing
  • hiking

Timeline

Hostess

Oakland Pizza Company
09.2024 - Current

Ice Cream Server

Fish Family Farm
06.2024 - Current

Bachelor of Science - Biology

Connecticut State Community College

High School Diploma -

Manchester High Schol\ol
Kayla Lang