Kayla Larson
Osiris LLC
Alsip,IL
12
years of professional experience
I am a results-driven professional with extensive experience in retail management and operations. I am skilled in staff training, relationship building, and goal setting, contributing to improved team efficiency and enhanced customer experiences.
Work History
Retail Sales Associate
4 Years 10 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
- Collaborated with management to optimize store layout for improved customer flow and engagement.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Took care of multiple different types of animals including reptiles, fish, birds, and small animals
Social Media Marketing Manager
8 Years 11 Months- Developed and executed comprehensive social media strategies to enhance brand visibility.
- Analyzed engagement metrics to refine content and optimize audience interaction.
- Managed content calendar, ensuring timely and relevant posts across platforms.
- Oversaw community management, fostering positive interactions and responding to inquiries promptly.
- Managed multiple social media platforms for increased engagement and audience growth.
- Created engaging multimedia content including graphics, videos, and blog posts to enhance user experience.
- Developed customized paid advertising campaigns for maximum return on investment.
- Managed online reputation by addressing customer feedback promptly and professionally, maintaining a positive image for the brand.
Inventory Specialist /Retail Sales Associate
4 Years 1 Month- Managed inventory levels to ensure optimal stock availability and minimize shortages.
- Streamlined order fulfillment processes, enhancing efficiency in inventory management workflows.
- Conducted regular audits to maintain accuracy of inventory records and identify discrepancies.
- Developed and implemented standard operating procedures for inventory tracking and reporting.
- Trained new staff on best practices for inventory control and system usage.
- Executed monthly physical inventory counts to ensure inventory records matched actual stock. each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
Supervisor
1 Year 9 Months- Supervised daily operations, ensuring compliance with safety regulations and quality standards.
- Developed training programs for staff, enhancing team performance and operational efficiency.
- Monitored inventory levels, coordinating timely replenishment to prevent stock shortages.
- Analyzed performance metrics to identify areas for improvement and drive operational excellence.
- Fostered a collaborative work environment, promoting team engagement and productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Manager
10 Months- Managed daily operations and aligned them with corporate goals and objectives.
- Collaborated with cross-functional teams to align initiatives with organizational priorities.
- Coordinated schedules and timelines for events.
- Oversaw on-site event operations, troubleshooting issues to ensure success.
- Implemented best practices for maintaining cleanliness and organization in the retail environment.
- Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
- Participated in community outreach events representing the dispensary positively within local communities.
- Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
- Developed strong relationships with vendors, negotiating favorable terms for purchasing bulk inventory items.
- Conducted regular audits of product quality and storage conditions, ensuring compliance with regulatory standards.
Education
No Degree - General Education
Skills
Customer service
Staff management
Cash handling
Task management
Goal setting
Relationship building
Sales strategy
Employee onboarding
Coaching
Project planning
Timeline
Manager
Osiris LLC
11.2025 - CurrentRead More
Supervisor
Ivy Hall
02.2024 - 11.2025Read More
Inventory Specialist /Retail Sales Associate
Curaleaf Holdings, Inc.
01.2020 - 02.2024Read More
Social Media Marketing Manager
FreeN'Fun Bar Bingo
03.2016 - 02.2025Read More
Retail Sales Associate
Animal Krackers Pet Center
03.2015 - 01.2020Read More
Moraine Valley Community College
No Degree from General Education
Read More