Kayla Lee
Bronx,New York
Summary
Dynamic professional with a proven track record in community engagement and customer service at Eastside House Settlement. Skilled in outreach and event coordination, I excel in building relationships and fostering collaboration. Proficient in Microsoft Word and dedicated to maintaining high standards of cleanliness and guest satisfaction. Passionate about making a positive impact in the community.
Overview
5
5
years of professional experience
Work History
Student- Certified Nursing Assistant
Lehman College, CUNY
New York, New York
05.2025 - 08.2025
- Assisted patients with daily living activities and personal care tasks.
- Developed standard operating procedures for routine tasks and processes.
- Provided support to existing staff on various tasks and duties.
Justice of Innovation
SOS
The Bronx, New York
02.2024 - 11.2024
- Traveled throughout service area to educate community, met with people interested in receiving services and represented agency before wide range of professional constituencies.
- Counseled prospective applicants on admissions process and opportunities by explaining documentation and timeframes.
- Collaborated with team members to create informative materials for distribution.
Community Coach
Eastside House Settlement
New York, New York
07.2023 - 02.2024
- Execute grassroots outreach strategy that will include regular check-ins at informal gathering places such as local pharmacies, bodegas, gas stations, car garages, dry cleaners.
- Work in partnership with existing neighborhood associations such as the Tenants Association.
- Do outreach in informal gathering places within NYCHA housing developments.
- Coordinate or assist in planning for events such as community meetings, block parties, health fairs, and local business fairs.
Hospitality Specialist
P.F Chang's
New York
10.2020 - 05.2022
- Kept facilities in good condition through regular upkeep, cleaning, and preventive maintenance.
- Assisted guests by promptly responding to questions, requests, and concerns.
- Supported team operations by keeping supplies well-stocked and stations ready for guest service.
- Prepared entrees, side dishes and desserts for guests during busy periods.
Education
Certificate - CNA
Lehman College
Bronx, NY08-2025
High School Diploma -
Kipp NYC College Prep
Bronx, New York06.2018
Skills
- Customer Service
- Cleaning and Sanitizing
- Money Handling
- POS Systems
- Microsoft Word
Timeline
Student- Certified Nursing Assistant
Lehman College, CUNY
05.2025 - 08.2025
Justice of Innovation
SOS
02.2024 - 11.2024
Community Coach
Eastside House Settlement
07.2023 - 02.2024
Hospitality Specialist
P.F Chang's
10.2020 - 05.2022
Certificate - CNA
Lehman College
High School Diploma -
Kipp NYC College Prep
Similar Profiles
George CruzGeorge Cruz
Adjunct College Laboratory Technician at Herbert H. Lehman College/CUNYAdjunct College Laboratory Technician at Herbert H. Lehman College/CUNY
Estefany GarciaEstefany Garcia
College Assistant at Lehman College, CUNYCollege Assistant at Lehman College, CUNY
Matthew PtashnikMatthew Ptashnik
Undergraduate Student Researcher at Lehman College, CUNYUndergraduate Student Researcher at Lehman College, CUNY
Dayshawn JamesDayshawn James
Warehouse Worker at Gradys Cold BrewWarehouse Worker at Gradys Cold Brew
Christopher MayfieldChristopher Mayfield
Associate Producer at Timewormz ProductionsAssociate Producer at Timewormz Productions