Kayla Long
Kernersville,NC
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
10
10
years of professional experience
Work History
OFFICE MANAGER
Carolina Mitsubishi
06.2021 - Current
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Maintained accounting records utilizing in-house and client systems.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Input high volume of monthly invoices with consistent accuracy.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Streamlined accounting processes for faster invoice generation and payment tracking.
- Upheld compliance with company, accounting and government standards, policies and regulations.
- Handled day-to-day accounting processes to drive financial accuracy.
- Took swift action on accounting issues and system discrepancies.
PROJECT MANAGER
RUD Fleet Corporation
07.2020 - 06.2021
- Maintain and manage a small license and title team to title and register in all 50 states
- Weekly status reports provided to our customers
- Work with the transportation department to ensure vehicle deliveries are coordinated in conjunction with license and titling appointments
- Quality check my teammates outgoing paperwork
- Maintain an up to date database that our customers access for information
- Plan and execute weekly team meetings
- Plan and execute continuous process changes internally and with agents/DMVs
- Maintain communication with customers to exceed expectations via email and phone
- Managed projects from procurement to commission
- Identified plans and resources required to meet project goals and objectives
- Tracked project and team member performance closely to quickly intervene in mistakes or delays
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
TITLE CLERK
Parks Automotive Group
03.2015 - 07.2020
- Execute title clerical functions to financial and legal departments
- Process and verify financial and legal documents of vehicles to finalize sales deals
- Prepare and process title and tax documents of vehicles
- Prepare legal transfer documents to submit to the state motor vehicles department
- Verify and analyze free-and-clear title issues, odometer reading and VIN number
- Answer and respond to customers courteously on all issues relating to titles
- Ensure compliance of state, federal or local laws in processing titles
Education
HIGH SCHOOL DIPLOMA -
North Davidson High School
CERTIFIED MEDICAL ADMINISTRATIVE -
UTSWMC Allied Health School
Accounting Basics Course
Coursera
Skills
- Recording data
- Financial software
- Investigating discrepancies
- Title processing
- Reviewing data
- Basic functions in Excel
- Interpersonal relations
- GL accuracy
- Payroll Processing
- Account Reconciliation
- License plates expertise
- Data processing
- GAAP understanding
- Administrative support
- Documentation review
Timeline
OFFICE MANAGER
Carolina Mitsubishi
06.2021 - Current
PROJECT MANAGER
RUD Fleet Corporation
07.2020 - 06.2021
TITLE CLERK
Parks Automotive Group
03.2015 - 07.2020
CERTIFIED MEDICAL ADMINISTRATIVE -
UTSWMC Allied Health School
HIGH SCHOOL DIPLOMA -
North Davidson High School
Accounting Basics Course
Coursera
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