Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Lopez

Brooklyn,NY

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Overview

6
6
years of professional experience

Work History

Babysitter

Delia Lopez-Antoine
07.2022 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
  • Regularly traveled with family to help with vacation activities and childcare.

Customer Service Representative

Ana Bar And Eatery
12.2021 - 04.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Updated account information to maintain customer records.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Food Counter Attendant

Wilson Rivas Crafts
05.2018 - 01.2020
  • Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
  • Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
  • Greeted customers with smile and provided helpful suggestions.
  • Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
  • Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Education

Home Health Aide

Love & Care Health Career Center Inc.
Queens, NY
04.2024

High School Diploma -

Brooklyn Preparatory High School
Brooklyn, NY
06.2017

Skills

  • Fluent in English and Spanish
  • Time Management
  • Reliability and punctuality
  • Daily living assistance
  • Compassionate Caregiving
  • Emotional Support

Timeline

Babysitter

Delia Lopez-Antoine
07.2022 - Current

Customer Service Representative

Ana Bar And Eatery
12.2021 - 04.2022

Food Counter Attendant

Wilson Rivas Crafts
05.2018 - 01.2020

Home Health Aide

Love & Care Health Career Center Inc.

High School Diploma -

Brooklyn Preparatory High School

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Kayla Lopez