Kayla Lucas
Dover,DE
Summary
Compassionate Certified Massage Therapist with excellent verbal communication and customer service skills. Competent and knowledgeable in variety of massage treatments. Positive, enthusiastic and energetic. Known for completing tasks with high productivity and efficiency. Possess specialized skills in Swedish, deep tissue, and sports massage techniques. Excel in communication, empathy, and adaptability to meet diverse client needs and provide tailored therapeutic experiences. Committed to enhancing physical well-being and reducing stress through effective treatment plans.
Overview
13
13
years of professional experience
Work History
Certified Massage Therapist
Hand and Stone Massage and Facial
Wilmington, DE
04.2024 - 10.2024
- Provided therapeutic massage treatments to clients, including deep tissue and Swedish massage.
- Assessed client's medical history, physical condition, and any complaints or reported pain areas.
- Performed postural assessments to identify muscular imbalances or other issues that may affect the massage treatment.
- Maintained cleanliness in the treatment room before and after each session.
- Utilized appropriate draping techniques to ensure privacy during all sessions.
- Managed time efficiently between clients ensuring quality service delivery.
- Educated clients on the benefits of massage therapy, proper body mechanics, and self-care techniques.
- Maintained clean, safe and well-organized work environment.
Customer Service Cashier
Pizza Hut
Bear, DE
11.2011 - 09.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Complied with all health and safety regulations while performing job duties.
- Answered incoming phone calls from customers regarding product availability or store locations.
Education
Medical Assistant -
Harris School of Business
Wilmington06-2013
Massage Therapy -
Dawn Career Institute
Wilmington06-2011
High School Diploma -
Willingboro High School
Willingboro, NJ06-2009
Skills
- Reflective listening
- Physical power
- Anatomy
- Psychology
- First Aid Certified
- Professionalism
- CPR Certified
- Multitasking Abilities
- Customer Relationship Building
- Professional Ethics
Timeline
Certified Massage Therapist
Hand and Stone Massage and Facial
04.2024 - 10.2024
Customer Service Cashier
Pizza Hut
11.2011 - 09.2024
Medical Assistant -
Harris School of Business
Massage Therapy -
Dawn Career Institute
High School Diploma -
Willingboro High School
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