Dynamic leader and Certified Massage Therapist with a proven track record at Waterfalls Medical Spa and Salon, enhancing client satisfaction through exceptional service and mastery in Swedish and Deep Tissue Massage. Skilled in interpersonal communication and professional ethics, consistently delivering results by tailoring techniques to individual needs and fostering positive relationships.
Overview
47
47
years of professional experience
Work History
Certified Massage Therapist
Waterfalls Medical Spa and Salon
07.2024 - Current
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Maintained clean and professional massage therapy environment with stringent adherence to sanitization protocols.
Adapted massage techniques according to each client's unique health history, physical condition, or personal preferences for maximum therapeutic benefit.
Provided treatment for medical conditions and injuries through therapeutic massage.
Certified Personal Trainer
Petersburg YMCA
12.2019 - 09.2023
Trained clients during strength training, cardio vascular exercise, and stretching.
Enhanced client fitness levels by creating personalized workout routines tailored to individual goals and abilities.
Designed specific workout systems for individual clients based on performance ability.
Conducted thorough assessments of new clients'' physical abilities, medical histories, and personal goals before designing tailored fitness programs.
Restaurant Owner
FROOTS
12.2009 - 04.2019
Managed payroll, daily deposits, and cost controls.
Supervised daily restaurant operations.
Maintained positive relationships with local community and government officials.
Recruited, hired, and trained talented staff.
Increased customer satisfaction by implementing high-quality service standards and staff training programs.
Teacher
Educational Development Center
08.2002 - 07.2009
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Chief of Police
Town of Waverly
02.1997 - 08.2001
Implemented community-oriented policing initiatives, strengthening trust between officers and citizens.
Developed comprehensive training programs to ensure officer increased professionalism and performance.
Championed officer wellness initiatives focusing on mental health support, physical fitness programs, and stress management strategies to promote overall well-being among personnel.
CEO
Self (Vending)
01.1995 - 01.1997
Established new revenue streams by identifying market opportunities and launching innovative products or services.
Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
Military Officer
US Army
05.1977 - 10.1994
Implemented innovative tactics to achieve mission objectives.
Mentored junior officers in leadership development, contributing to a high-performing organizational culture.
Protected and guided personnel under command, maintaining safety and well-being.
Trained personnel to improve performance.
Evaluated personnel performance and provided constructive feedback, promoting professional growth.
Education
Master of Arts - Education
Central Michigan University
Mount Pleasant, MI
05.2005
Skills
Swedish Massage
Deep Tissue Massage
Social skills
Stress Relief Massage
Physical Strength
Reflective listening
Range of Motion Improvement
Professional ethics
Attention to Detail
Massage Techniques
Chair Massage
Interpersonal Skills
First Aid Certified
Timeline
Certified Massage Therapist
Waterfalls Medical Spa and Salon
07.2024 - Current
Certified Personal Trainer
Petersburg YMCA
12.2019 - 09.2023
Restaurant Owner
FROOTS
12.2009 - 04.2019
Teacher
Educational Development Center
08.2002 - 07.2009
Chief of Police
Town of Waverly
02.1997 - 08.2001
CEO
Self (Vending)
01.1995 - 01.1997
Military Officer
US Army
05.1977 - 10.1994
Master of Arts - Education
Central Michigan University
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