Kayla Lucia Lemkus
Charleston,WV
Summary
Dedicated Graduate Assistant adept in research and academic publishing, demonstrated through a history of academic excellence. Quick-learning, dedicated, and experienced in working within postsecondary research environments. Dedicated to skill development and bringing value to dynamic teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Graduate Assistant
University of Charleston
Charleston, WV
01.2025 - Current
- Coordinated planning, budgeting, and execution of student recreation programs and campus events to enhance student engagement.
- Track and manage event budgets, expense reports, and purchasing to ensure programs remain within financial guidelines.
- Coordinate event logistics including scheduling, facility preparation, and program setup.
- Collaborate with university staff to plan and deliver large-scale student engagement events.
- Facilitated student participation and ensured smooth operation of recreational activities and programs, promoting an inclusive environment.
Operations & HR Support Assistant
Quantum Sports Center
Kanawha City, WV
10.2024 - Current
- Coordinated recruitment efforts by posting job openings, reviewing applications, and screening candidates online to identify suitable talent.
- Conduct pre-screening interviews to evaluate candidate qualifications, availability, and role fit.
- Recommend top candidates to management based on interview performance and operational needs.
- Assist with recruitment coordination and communication with potential hires.
- Organized sports tournaments, birthday parties, and facility events to enhance community engagement and team morale.
- Verify waivers, coordinate guest check-ins, and maintain event logistics.
- Delivered customer service and assisted with concessions, scheduling, and facility operations to ensure smooth event execution.
Residential Assistant
Student Life Offices
Charleston, WV
08.2022 - 04.2025
- Supervised and supported residents in campus housing facilities, fostering a safe and inclusive environment.
- Addressed resident concerns, complaints, and emergency situations to ensure prompt resolutions.
- Encouraged safety and inclusivity in residential community through active engagement.
- Facilitated resident engagement by organizing activities and events that promoted community involvement.
- Assisted in managing resident concerns and conflict resolution.
Customer Care Agent
Home-Connect
Fourways, South Africa
05.2021 - 08.2021
- Resolved customer inquiries and escalated service concerns for timely solutions.
- Conducted follow-up calls to confirm customer satisfaction and address any lingering issues.
- Facilitated onboarding for new customers to enhance their initial experience.
Office Administrator
D&V Origin Print
Randburg, South Africa
02.2019 - 05.2021
- Managed administrative operations to streamline filing, scheduling, and communications.
- Assisted company director with scheduling and document management.
- Coordinated orders and ensured timely communication with suppliers to maintain supply chain efficiency.
- Assisted with social media communication and supported online sales initiatives to enhance customer engagement.
Education
Master of Science - Data Analytics
University of Charleston
Charleston, WV08-2026
Bachelor of Science - Business Administration
University of Charleston
Charleston, WV05-2025
Skills
- Recruitment screening and pre-screening
- Data analysis and management
- Project coordination and resource allocation
- Microsoft Office proficiency
- Customer service and communication
- Team collaboration and organizational skills
- Event organization
Affiliations
Member, Chi Alpha Sigma Honor Society
Websites
Certification
- First Aid Level 3
- Emerging Leaders Certification
- Safe Zone Certification
- Water Safety Certification
Leadership And Volunteer Experience
- Labor of Love Initiative — University of Charleston, Volunteer, 08/21, Present, Participated in community service projects including downtown litter clean-ups and park initiatives.
- SPCA — South Africa, Volunteer, 05/18, 03/21, Assisted with cleaning animal shelters and caring for animals.
Timeline
Graduate Assistant
University of Charleston
01.2025 - Current
Operations & HR Support Assistant
Quantum Sports Center
10.2024 - Current
Residential Assistant
Student Life Offices
08.2022 - 04.2025
Customer Care Agent
Home-Connect
05.2021 - 08.2021
Office Administrator
D&V Origin Print
02.2019 - 05.2021
Master of Science - Data Analytics
University of Charleston
Bachelor of Science - Business Administration
University of Charleston