Kayla Malone
Summary
Eager and always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
5
5
years of professional experience
Work History
Certified LifeGuard
Maple Springs Swimming Association
2018.05 - 2023.07
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Increased guest satisfaction by providing friendly assistance with inquiries, concerns, or facility information.
- Fostered strong relationships with community members through consistent interaction during shifts at the pool.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Science - Clinical Psychology
Marywood University
Scranton, PA05.2025
Skills
- Patience and Empathy
- Team Bonding
- Strong communicator
- Public Safety Awareness
- Teamwork and Collaboration
- Decision-Making
Timeline
Certified LifeGuard
Maple Springs Swimming Association
2018.05 - 2023.07
Bachelor of Science - Clinical Psychology
Marywood University
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