Kayla Marie Pearson
Macon,GA
Summary
Organized and client-focused professional with experience in administrative support, front-desk operations, and communication. Proven ability to coordinate schedules, support client needs, and maintain efficient office systems. Currently pursuing a degree in Social Work with a focus on supporting individuals, connecting resources, and promoting positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Sterile Processing Technician
Piedmont Macon Medical Center
01.2025 - 01.2026
- Processed and prepared surgical instruments daily in compliance with hospital and regulatory standards.
- Communicated with clinical and surgical staff to ensure timely instrument availability.
- Attended departmental meetings on behalf of team leads and relayed updates to support workflow continuity.
- Assisted with identifying and resolving equipment or processing issues to minimize delays.
Sterile Processing Technician
Wellstar Hospital
08.2023 - 06.2024
- Operated sterilization equipment to ensure compliance with safety standards.
- Maintained accurate inventory records of sterile supplies and instruments.
- Assisted in training new staff on sterilization protocols and procedures.
- Conducted routine inspections of sterilization processes to ensure effectiveness.
Client Services / Office Coordinator
Pearson Care & Wellness
12.2022 - 08.2023
- Managed front-desk operations, appointment scheduling, and client inquiries for a high-volume wellness practice.
- Handled scheduling, payments, and daily administrative reporting with accuracy and confidentiality.
- Managed office supplies inventory and procurement processes to ensure operational efficiency.
- Maintained accurate records of client interactions and service documentation to support quality assurance efforts.
Operations & Administrative Assistant
ShootsWithMya
01.2022 - 11.2022
- Managed calendar scheduling and logistics for multiple client sessions, ensuring 100% on-time coordination.
- Handled high-volume email communication, responding to client inquiries and coordinating schedules efficiently.
- Organized and maintained digital files and client records, improving accessibility and workflow.
- Supported day-to-day operations by prioritizing administrative tasks and reducing scheduling conflicts.
Education
No Degree - Human Resources
Central Georgia Technical College
Macon, GA03-2026
Associate of Science - Social Work
Central Georgia Technical College
Macon, GA08-2026
No Degree - Sterile Processing
Southern Crescent Technical College
Griffin, GA08-2023
Skills
- Scheduling
- Front Desk Operations
- Office Support
- Client Support
- Microsoft Office
- EPIC
- Records
- Data Entry (40 WPM)
- Conflict Resolution
- Privacy & Compliance
- Emails
- Document Preparation
Certification
- Certified Sterile Processing Technician (CBSPD)
- CPR Certified
Timeline
Certified Sterile Processing Technician
Piedmont Macon Medical Center
01.2025 - 01.2026
Sterile Processing Technician
Wellstar Hospital
08.2023 - 06.2024
Client Services / Office Coordinator
Pearson Care & Wellness
12.2022 - 08.2023
Operations & Administrative Assistant
ShootsWithMya
01.2022 - 11.2022
No Degree - Human Resources
Central Georgia Technical College
Associate of Science - Social Work
Central Georgia Technical College
No Degree - Sterile Processing
Southern Crescent Technical College